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INSIDE TRACK


OUR YEAR WITHOUT A CEO


Blair Collins-Thomas explains how the company he works for adopted a ‘flat organisation’ and became stronger, together


I


t was almost 18 months ago that our company - 90Digital.com - understood that, for us to continue existing,


some large-scale changes needed to be made. Namely, ditching the CEO and becoming a self-managed and self-led team determining our own future goals, aims and services. When faced with the idea of letting go of the safety that a CEO provides – someone who isn’t afraid of making tough decisions and has the final say on potentially divisive issues – people in business might have second thoughts. But, when both the Founder and CEO of


90Digital left, we were faced with the options of


Blair Collins-Thomas 16 SME www.smeweb.com


promoting from within, recruiting a new CEO, or changing the structure of the business to one of a flat organisation. We took the opportunity to experiment


with the self-management ideas we had been interested in for a while, as well as shaping the new structure of





WHAT BECAME IMMEDIATELY CLEAR WAS THE LEVEL OF TRANSPARENCY NEEDED ACROSS THE ENTIRE BUSINESS TO ENSURE IT REACHED ITS FULL POTENTIAL


the company and the processes within. All workflows had to be looked at again to ensure compatibility with this new method of working, from reaching out to potential new clients and sharing project responsibilities, to maintaining a strong financial and legal grasp over the company’s position. All this would be tricky for any standard company, but it was a little more difficult for us, as we are a remote company. Without a set hierarchy or the ability


to all congregate in one physical place to see documents and meetings, what became immediately clear was the level of transparency needed across the entire business to ensure it reached its full potential. Something that can be hard for those new into the company


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