NEW MEMBER PROFILE BY TAMIKA CARTER, DATIA
Screensoft
Tell us about your company and your role there. Screensoſt is a family business with an intimate team, based in Texas. My cousin, Carl Knowlan, and I co-founded Screensoſt in 2016 with the help of my wife, Erica DeRouen. Our ambition is to make it easier to comply with employment screening regulations. We provide workplace solutions to support these challenges. Our services include: drug policy development; online training; and drug and alcohol screening administration, which includes DOT compliance. We're also developing background-check services that should be available later this year. Because we are a start-up, I have to play
Hagen DeRouen CEO, Screensoft
“With our DATIA membership, we can stay educated so that we can pass our knowledge along to our customers.”
many roles. My most important role is account manager, because I give customers all of my focus and assistance day-to-day. As an executive, I oversee the company’s long-term goals and strategies.
When and why did you decide to join DATIA? We joined DATIA in September 2016 in order to stay in touch with the industry. It's important for us to be educated and support industry advocacy.
What has been your favorite membership benefit since joining? Our favorite DATIA membership benefit, so far, is being listed in DATIA’s online
Service Provider Directory. Te exposure for us right now is amazing.
What does your company hope to gain from DATIA membership? With our DATIA membership, we can stay educated so that we can pass our knowledge along to our customers.
What do you wish other people knew about your company that they may not already know? We're on the leading edge of technology and provide paperless processes, such as eCCF integrations for DOT and non-DOT drug screening. By leveraging our web application, we're able to provide services throughout the United States. Even though we're based in Texas, our first customer was, and still is, located in California.
What is your company’s biggest challenge? Since we're a new business, our biggest challenge is building brand awareness. Most people don't recognize us and we can be perceived as being inexperienced. So, first impressions are tough. Once we open a line of communication, people realize how competitive our service offerings are. Our strategic partners have been in the industry for decades and they provide amazing support. ❚
14
datia focus
summer 2017
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