RxWeb
Scottish Pharmacist readers promotional code: include 'ScotPharm' in any enquiries before 30 September for exclusive RxWeb launch offer. Email
david.ross@
clanwilliamgroup.com
removing the need for a local server system, data security is enhanced through cloud-based software, as all information is now safely stored in a virtual vault within a data centre. Data back-ups occur automatically in real-time, ensuring you will never lose any records even in the event of a broadband service failure, protecting patient information even further. Along with the growth in popularity of web-based and cloud computing services, system and infrastructure security is in itself evolving to meet the growing security requirements of heavily regulated industries such as healthcare. Established cloud service providers have strict security protocols designed to comply with different regulatory mandates such as the ISO 27001– the best practice standard for information security recognised internationally. Although the ISO 27001 certifi cation is applicable for any organisation in any sector, it is particularly vital where the protection of information is a priority, such as in healthcare sectors managing patient data.
TECHNOLOGY HAS CHANGED EVERYTHING… JUST ABOUT Embracing new IT developments can be an unsettling and daunting concept for some and understandably so. Why adopt a new form of practice that we are unsure about? Why spend time learning about a new technology? And why abandon our old ways in the fi rst place when they have proven successful in the past?
The cloud has been designed to facilitate everyday practices for everyday users and has been embraced wholeheartedly by the business world having recognised its true potential in relation to day-to- day management. In essence, it is not replacing any business process or administrative practice but rather offering an enhanced means of performing such tasks, for the benefi t of all aspects of the business. For those working in healthcare and pharmacy sectors, the cloud has been adopted as a resource of sorts for pharmacists and consultants to rely on as a support tool in the daily management of their business.
Rather than seeing the cloud as a threatening force that will impede the daily management of your pharmacy, it should be embraced as a resource providing enhanced fl exibility and fi nancial savings.
One cannot deny the impact that technological advancements have had on healthcare. By embracing innovations in technology, health and pharmacy sectors have become what they are today. However, what has remained constant over time is the human interaction within the pharmacy setting. No matter how advanced IT becomes, it can never substitute the invaluable patient- pharmacist relationship. With cloud platforms, the reverse is true: it tries to enhance that relationship by providing a safe, simple and ‘anytime, anywhere’ access model to manage customer data. No longer are pharmacists restricted to their pharmacies to look up patient information; now they can access pharmacy PMR systems from
anywhere and on any device with an internet connection.
Cloud computing gives pharmacies the ability to share and collaborate among healthcare service providers and patients. Sharing information in real time increases the overall speed and effi ciency of care, putting the patient’s wellbeing at the core of the pharmacy’s focus. As revolutionary as technology can be, it is the pharmacist that will continue to deliver real value through the highest level of patient care and as a result, will always remain fundamental to pharmacy practice. Combining this expertise in practice with the best innovations available in healthcare technology will position the pharmacy sector at the forefront of modern day healthcare. •
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