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INNOVATION


and the staff training have all been money well spent. The perception of what patients can expect from their local pharmacy has been completely changed by what we’ve done and we’re very proud of our achievements.’


‘We wish Bernadette every success with her re-launch,’ says Aileen Bryson, interim Director of the Royal Pharmaceutical Society in Scotland.


‘The new robot is a welcome addition to a team who already work hard with a collaborative and holistic approach to patient care and who are shining examples of how pharmacists can significantly contribute to improving health outcomes in their local population. She continually drives practice forward, an example to us all to ‘be the best you can be’ - for your patients on a daily basis.’ •


‘PIONEERING MOMENT FOR COMMUNITY PHARMACY’


‘The relaunch of Cadham Pharmacy as a health centre is a pioneering moment for community pharmacy in Scotland and serves as a great example for pharmacists nationwide. Automation – and the operational efficiencies it delivers - is undoubtedly a key focus here and we’re delighted that the business is using Positive Solutions’ systems to help shape their IT infrastructure.


‘Our OrderManager software and Integrated Pharmacy System are central features of the re-launch. As a platform agnostic, rule based order management system, OrderManager enables the team to completely automate the buying process. Not only does this free up more time for staff to spend with customers – something which is central to Cadham Pharmacy Health Centre’s approach - it also ensures best value for money when purchasing from wholesalers. For us, it’s exciting to see technology play such a central role in delivering enhanced patient care.’


Vivian Bissett, relationship manager at Bank of Scotland.


Charlie Denwood, Managing Director of Positive Solutions


Customers are assisted by pharmacy staff whose time has now been freed up by arrival of second robot


SCOTTISH PHARMACIST - 15


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