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Hot Tub & Swim Spa Scene RETAILER FOCUS HOT TUB NEWS


Nationwide Hot Tub Safety Warnings


The British and Irish Spa and Hot Tub Association has warned of a growing trend for some companies supplying hot tubs to claim or imply that the goods they sell are manufactured in the UK or North America when in fact, they come from elsewhere in the world. This misleads customers into thinking they are buying a product made in one country when it is manufactured in another - and potentially not even in the same continent. Buying from an online marketplace also raises concerns, and


BISHTA warns consumers that the products may not be guaranteed to come from a reputable source. When purchasing products described as ‘used’ from online market places, how can you be satisfi ed that the hot tub is safe and that vital equipment and user information is included for safe usage?


REAL DEAL BISHTA’s core aim is to promote safe hot tub standards and advises consumers that with a high-ticket item, such as a hot tub, it is important to know what’s behind the casing. Unfortunately, there are hot tubs on the market that look the real-deal on the outside, but inside the casing, the hot tub is of a lower quality and in extreme situations, they could potentially be dangerous.


Repairing problems may not always be straightforward if parts are hard to source and expensive to replace. But the most concerning issue is that these cheaply manufactured products have the potential to cause harm through entrapment, electrocution and fi re. A terrible thought, when in most cases, when purchased from a reputable retailer a hot tub is a great addition to a household and can bring the


ABOVE: BISHTA’s advises consumers that with a high-ticket item, such as a hot tub, it is important to know what’s under the bonnet.


whole family fun, relaxation and health benefi ts. BISHTA believes that customers should always be able to make an informed choice about the products they purchase and does not endorse or support any companies who seek to mislead customers regarding the products they sell. Chris Hayes, BISHTA’s Managing Director comments: “BISHTA expects its members not only to provide products that meet industry standards but also to abide by its Code of Ethics. “Our advice to consumers is to always seek further information in writing from the company supplying the hot tubs regarding the exact country of manufacture as well as information on safe installation, set-up, future care and maintenance.”


Hot Tub Retailers Set For Record Year


2017 is set to follow in the footsteps of 2016 with another record- breaking year for hot tub retailers predicted. Following steady growth in the market in 2016 and early 2017,


targets are set be smashed across the board, and some of the industry’s biggest brands are reporting increases up to 30 per cent. Graham Message of Aqua Warehouse predicted growth continuing into this year, despite the potentially destabilising effect Brexit could have on British trade. However, there has been no any dip in sales – with hot tub sales in mainland Europe also up by 20 per cent.


HIGH DEMAND Says Graham: “We’re selling a real mix; the Prestige is very popular – going for about £8,500. We’re up on the fi rst six months of last year but the last quarter of 2016 was incredible. We’re doing our best to keep up with demand and I think we will be on par this year. I’ll be disappointed not to match it.” Earlier this year Aqua Warehouse Group launched two brand new 18ft dual temperature swim spas for the L.A. Spas and Vita Spa brands.


ABOVE: Sales of swim spas are expected to soar this year, following steady growth in the market in 2016 and early 2017. Pic: Vita Spa.


8 Hot Tub & Swim Spa Scene HOT TUB NEWS 8 RETAILER FOCUS


Speaking at the at the Aqua Warehouse Group dealer event, Managing Director, Richard Hart said: “Our largest growth in sales over the last few years is in the swim spa sector where I feel we have gained good market share. I only see the introduction of the two new models adding to this growth.”


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