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Buses, said that a remote diagnostic platform on a school bus positively impacts ROI, citing company and customer experience with the Detroit Connect Virtual Technician plat- form as an example. “When a problem arises on the bus or in the engine, a diagnostic code automatically is transmitted directly back to the shop so the tech- nician or fleet manager immediately knows the issue with the bus, the level of severity, recommendations for a fault resolution and even what parts are needed,” he said. “Te technician can then make a decision to call the bus in for service immediately or wait until the bus finishes its route. Tis immediate transmission of data provides a huge savings in costs for labor, parts and potential replacement buses, as well as time savings for the school district. And fleets now have insight into maintenance issues before they become larger repairs, saving repair costs and unnecessary downtime.” “For school fleets, ROI comes from reducing the time it takes


to diagnose a problem, an im- provement in first time repair rates and the reduction in parts and labor for the repair,” added Dave McCarthy, director of products at B Square Corporation, an IoT de-


veloper with operations in Bellvue, Washington, Tokyo, Taiwan and the U.K. “Tere’s also the collateral damage that is caused by a broken bus, such as having to arrange alter- native transportation for passengers.” Stotler, meanwhile, said these


systems allow fleets to boost safety and efficiencies by monitoring driver


behavior. Plus, technicians can automate and schedule routine maintenance. Tere are also other benefits to the telematics which remote monitoring provides.


TELEMATICS DIVIDENDS “Adopting telematics today gives school districts the opportunity to expand in to other technologies such as student tracking, bus


www.stnonline.com 35


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