This page contains a Flash digital edition of a book.
News and jobs updated daily on www.healthclubmanagement.co.uk Edited by Tom Walker Email: tomwalker@leisuremedia.com


PEOPLE PROFILE Rachel Davies


In January, Nuffield Health introduced health mentors to all of its gyms. More than just a PT, mentors are tasked with providing a tailored service for each member. We spoke to one of the operator’s first mentors


How many years have you worked in the leisure industry? Seven years, initially as a climbing instructor and trip leader at a summer camp in the US while studying for my degree in Sport and PE at UWIC. I was an avid gym-goer, so I decided to turn my passion into a career.


You spent more than two years in New Zealand, specialising in working with amputees. Tell us more. I made loads of friends from New Zealand while working in America. When I graduated in 2007, I decided to move out there. I worked as a marketing consultant initially, but one of my clients had a fantastic wellness centre. The owner soon realised I was really passionate about the industry and, once aware of my background, offered me a position at the centre. Working with the neuro-physios at the centre taught me so much, and the clients I worked with were so inspirational. I genuinely loved getting up for work each day, so I knew this was the industry for me.


How did you end up working at Nuffield in the UK? Having had my fi rst taste of understanding true wellbeing, I knew I wanted to work for a company that shared this wellbeing- focused, collaborative way of working. When I came back to the UK, I searched for a company sharing this ethos; this is when I found Nuffi eld Health.


And you also were involved with Great Ormond Street Hospital? Exercise has been shown to improve lung function and life expectancy in those with cystic fi brosis, so Great Ormond Street and Nuffi eld joined forces to provide a fi tness programme aimed at alleviating the symptoms of the illness. I was lucky enough to get involved with the programme and Sarah Rand, a specialist physiotherapist at the hospital,


March 2013 © Cybertrek 2013


explained more about the condition and how we as trainers could help. It was an absolute joy to be a part of.


How did you end up becoming a Nuffield health mentor? When I was fi rst introduced to the wellbeing membership concept that Nuffi eld Health would be offering, I knew straight away that it was something I wanted to be a part of. It’s a really exciting time for us – it’s something no-one else in the industry is offering, and I truly believe it can, and will, help so many people reach their wellbeing goals.


What do health mentors do? What’s your typical day? I wouldn’t say there is a typical day (which is what makes it such a great job!) Our role is to help people realise their health and fi tness goals, and support and guide them throughout their wellbeing journey.


Is it important for operators to provide personalised services? It’s absolutely imperative that a more personalised service is made available to customers. When it comes to fi tness and wellbeing, there’s no single best way for everyone to achieve their goals – it isn’t a one-size-fi ts-all venture. I think the industry needs to understand this if we are to increase the number of gym users and, in turn, improve the health and wellbeing of the nation.


What’s the number one weakness in the fitness industry? Historically, the lack personalised services and the lack of collaboration between trainers, physiotherapists, physiologists and other health professionals. I think the gym can be quite an intimidating place for new users, so I’m really pleased to be part of a programme leading the way in offering a joined-up wellbeing service.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84