MANAGED SERVICES cloud
right for one company with one specific application, may not be right for another. The suppliers that will succeed in the market over the long term are those that recognise and embrace this and provide confidence and clarity to their customers and prospects.
This paper explores current adoption of practical cloud services across the UK and looks into the levels of adoption across different organisational types; the drivers for adoption; the services being accessed; satisfaction levels and the issues and concerns that impede adoption at times. From this paper the reader should be able to gauge current market readiness and satisfaction levels of cloud service users in the UK and be able to understand some of the key issues and considerations to take into account when contemplating or reviewing plans to adopt cloud services as part of a wider IT strategy. The next paper in the series will provide greater insight into the drivers of different Service and Deployment Models and matching these to customer scenarios to ensure that cloud services are delivered on their terms.
In October 2011, Vanson Bourne conducted a second body of research on behalf of the Cloud Industry Forum to determine the level of cloud adoption among participants and to gather attitudes and trends about end user perception and experience. The research polled 300 senior IT and business decision-makers in enterprises, small to medium businesses (SMBs) and public sector organisations. The organisations participating all had UK based operations, of which 257 were headquartered in the UK, 24 in the US and 12 in Continental Europe.
cloud services in most organisations.
In assessing current adoption in cloud service we have built upon the understanding we gained at the beginning of the year and have explored broader related issues that impact upon cloud adoption by capturing existing capabilities organisations have when they
consider expanding from on-premise to embrace the cloud services opportunity. We have better insight into whether they have existing server rooms or data centres, what level of connectivity they have and whether they operate in regulated industries or have tightly integrated application suites. This added colour helps to determine what are real barriers to cloud adoption and what considerations help shape the deployment model that best suits a given organisational opportunity.
This research further validates that cloud services are a reality today, that they are proving beneficial, and that they should continue to improve in both capability and adoption. As such, all organisations need to be aware of, and considering, how to best make use of this agile and efficient IT supply model. It is also clear that any organisation may over time utilise any or all cloud service and/or deployment models and it is imperative that vendors and resellers need to be educated and aware of how to assess and guide end users to deliver the solution that will meet their specific needs. What is
Of the 300 end user organisations questioned, 32 per cent came from the IT and technology sector, 10 per cent from business and professional services, 8 per cent manufacturing and financial services and 5 per cent from retail and logistics. A further 33 per cent comprised of public sector organisations ranging from central and local government, education and healthcare.
38 per cent of participating organisations were plc’s, 32 per cent public sector, 11 per cent Ltd, 8 per cent LLC, 6 per cent NFP and 2 per cent partnerships (3 per cent cited other).
UK Cloud Adoption
This survey polled 300 respondents responsible for IT decision- making, from a wide range of industries. The most widely-represented sectors included IT and services; education; business professional services; manufacturing; financial services; and retail, distribution and transport. The public sector was also well represented, with a third (100) of total respondents.
The results of the survey clearly validate that “cloud” is becoming more common parlance in business language, that the hype continues to give way to practical adoption and that a broad spectrum of organisations are using cloud based services.
Over half (53 per cent) of all organisations polled already consciously use cloud computing in some shape or form within their organisation, this is a 5 point increase or 10 per cent growth in the last nine months.
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