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Hospital performance levels
at shocking low
A new report from an unannounced inspection • agree with Monitor the objective
team carried out by the Care Quality performance metrics against which the
Hospital bug
Commission has found evidence of sub- Trust's performance will be measured and
standard care at Basildon and Thurrock reviewed monthly; and
outbreak kills five
University Hospitals NHS Foundation Trust.
• take immediate steps to strengthen senior
The inspectors witnessed: clinical capacity, in particular, to provide
• Floors and curtains stained with blood
additional support to the Medical Director
and Director of Nursing.
• Blood-splattered on trays used to carry
Cynthia Bower, CQC Chief Executive, said:
"Swift action is needed at Basildon to nip
• Soiled mattresses in the A&E department
problems in the bud. We want to ensure the
with stains soaked through to the foam filling
trust takes swift and positive action to prevent
• Items that should only be used once still poor quality care. We believe that effective
in use action will now take place as a result of this
It has been recently reported that an
• Equipment in the resuscitation room that
joint regulatory action.
outbreak of the Clostridium difficile
was past the use-by date "Our work has uncovered serious failings.
(C.diff) bug has killed two hospital
patients and has further contributed
• A children's blood pressure cuff heavily
The trust has high mortality rates for
to the deaths of three more.
stained with blood
emergency admissions and we have found
evidence of significant problems in different
A total of eight elderly people contracted
• Suction machines contaminated with fluid
parts of the organisation. The trust has taken
the infection at Ninewells Hospital in
inside and out with what looked like mould
our concerns seriously but improvements are
Dundee over an 18 day period.
growing on the equipment
simply not happening fast enough. Our
This has prompted the CQC to ask that the
confidence in the management's ability to
regulator of foundation trusts, Monitor,
deliver on commitments and to turn the
Flood advice
takes action.
situation around has been severely dented.
You will all be aware of the terrible
Through the use of its formal powers of
We have shared our concerns with Monitor,
flooding that has struck Cockermouth
intervention, Monitor is requiring the Trust
which is now using its formal powers to
in Cumbria and areas in Devon and North
Board to:
accelerate improvement.”
Yorkshire. Hopefully this won’t have
• appoint external advisers, agreed with How often will we have to hear about these affected too many of you, but as the rainy
Monitor, as an expert taskforce to manage shocking standards of infection control and weather looks as if it is here to stay
and report on the delivery of plans to hygiene before the government actually do please make sure you are prepared.
improve quality of service; something about it?
The following sites are extremely helpful
for both preparation for and what to do
Obituary: A tribute to Diana Matthews
in the event of a flood:
By Roger Dickinson (Known as “Mr Sanibin” in the Industry)
It is of great sadness to hear the news of the
loss of a true ‘Lady’ of the Industry.
Diana Matthews, the former Managing Director
of Professional Washroom Services Ltd,
Alternatively you can call Floodline
recently passed away after losing her fight
on 0845 988 1188.
with cancer.
She will be sadly missed by friends who We will always remember her smile, her
knew her for her frankness and open manner hospitality, but most of all, her friendship. She
of dealing. will be sadly missed by her clients and fellow
If she did not like the product she immediately
suppliers who worked with her over the years.
came to the point and TOLD you so! Washrooms were her life – but let’s never flush
Never mincing her words in any way, but never
her memories down the drain.
holding a grudge after giving her words of Our thoughts are with Diana’s family at this
wisdom, I will remember her well in that way. difficult time.
| TOMORROW’S CLEANING | The future of our cleaning industry
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