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Case Study:
The Perfume Shop
We can already hear those Christmas songs on
the radio, and the tinsel and fairy lights combo
has become a common design staple
everywhere. Yes, Christmas is on its way!
One of the most popular gifts for a loved one
is perfume. We all have our own scent that
makes us feel special, so it is no wonder that
The Perfume Shop is bombarded during the
holiday season.
In 2005, the A.S .Watson acquired The Perfume
Shop which has since grown from 55 stores to
a present total of 177 stores.A.S.Watson is an
international retail and manufacturing business
with operations in 32 countries worldwide.
In 2007, Paul Tilley, Facilities and Projects
disruptive and costly. He also knew that Paul Tilley has a ceiling maintenance solution
Manager for The Perfume Shop stores faced a
standard paint products, when applied to that he can count on. In addition, Ceiling Pro
challenge common to many facilities
acoustic ceiling tiles, will diminish fire services meet the extremely high standards set
managers and property owners.
retardation and acoustic values. by both the A.S Watson Group and The
The Perfume Shop was experiencing explosive
Paul needed a better solution and he found
Perfume Shop.
growth. They needed a quality ceiling cleaning
one: Ceiling Pro. For a busy executive like Paul Tilley, Ceiling
and restoration service provider to help him
Pro has given him peace of mind when it
maintain the company’s high standards for
In the Spring of 2007, U.S. based Ceiling Pro
comes to ceiling cleaning and
ensuring the health and safety of customers
International entered the Greater London
and employees alike.
market.With over 500 dealerships across the
maintenance.Ceiling Pro delivers the results
U.S. and in 24 countries, Ceiling Pro has been
he needs.
With Paul’s long experience in facilities
the industry leader since 1989. In Paul’s words, “The Ceiling Pro solution
management it has taught him that ceilings
tend to be one of the least maintained surfaces
George Gittins, M.D. for the Ceiling Pro Master
gives our stores a fresh and bright new look
in many properties. However this is not the
Dealer Group presented his services to Paul
without intrusion or disruption.My ceiling
case for The Perfume Shop, for Paul Tilley and
Tilley and in mid-2007; trial demonstrations
maintenance objectives are met and the cost
his team, ceiling maintenance and cleanliness
were arranged and conducted at The Perfume
for services is only a fraction of replacement
are of paramount importance.
Shop Headquarters under the watchful eyes of
or painting.”
Paul Tilley and his team. Results met every The Ceiling Pro Master Dealer Group is
Paul was fully aware of two standard practices
expectation. building local dealer networks in Greater
of painting over or tearing out and replacing
soiled ceilings. Both approaches are extremely
Over the past two years, the Ceiling Pro Master
London, the West Midlands and the South
Dealer Group has completed ceiling cleaning and
East. In co-ordination with associate Ceiling
restoration projects for 62 of The Perfume Shop’s
Pro Master Dealers, they provide services to
stores and they are called upon with each
every part of the U.K.
scheduled refurbishment project. The ceilings are
cleaned in place and without disruption to retail
staff.In many cases, Ceiling Pro’s specially
formulated Recoat product is applied to deliver a
crisp, bright, newly painted look without the
drawbacks of standard paint products.
The future of our cleaning industry |TOMORROW’S CLEANING |
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