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PROFILE continued


trailer-mounted boom lift. Approximately half our fleet is less than a year old. We have also invested in a new fleet of Boss Camlock aluminium towers incorporating a clearly identifiable locking system with fewer components. We see great potential for this sort of product from a Health & Safety perspective, and we are shortly launching a social media campaign to promote it. We are also conscious of not wanting to lose sight of our core tools and equipment fleet and we maintain our spending on items ranging from heaters and dehumidifiers, to compaction plates and generators.”


Dedicated traffic management fleet


Another specialist area is supplying traffic lights and other equipment for roadworks, such as pedestrian barriers, bollards, road plates and fencing. “Owing to the size of this fleet, enquiries are handled by three dedicated members of our team,” explained Colin. “This is also because of the specialised nature of some projects, and customers like dealing with the contacts they know. We have a similar team in place that handles compact plant orders, although each one of our 18 employees is trained to handle enquiries across the business.


“We have some very loyal and long-serving members of our team, such as General Manager, Gary Reynolds, who joined us as a driver. Everyone here takes the business and its growth very seriously and we all pull in the same direction. We have a very flat management structure and we all talk to each other regularly to share ideas. Everyone has an input in discussing ways in which we might improve our performance.”


The Eagle team at the Glasgow premises.


The Niftylift 170 trailer-mounted boom is a recent addition.


The company is located in the east end of Glasgow, one mile from the city centre and very close to the M8 and M74 motorways, giving excellent transport links. “Contractors working throughout Scotland can use us on virtually all their projects because we can reach them so quickly,” said Colin. “Approximately 80% of our business is in the central belt between Glasgow and Edinburgh, but we frequently supply equipment as far south as Dumfries and up to Dundee. For established customers working even further north, say in Aberdeen, Inverness and beyond, we have excellent re-hire links with other hire companies.”


New storage facility


To accommodate its steadily expanding fleet, Eagle Plant Hire is soon to open a new 40,000ft2 storage facility and workshop complex directly opposite its


premises. “We have previously had to rent space nearby, but we have always had our eye on this new site because we knew it would be ideal in terms of location and layout. It was formerly owned by a pallet recycling business and we were able to buy it last May. We are completely renovating the buildings, installing bespoke equipment maintenance and testing facilities, a purpose-built wash bay for cleaning our mini excavators and other plant, and it will give us ample space to store all the items for our traffic management and concrete equipment hire operations.


“We aim to maintain strong business relationships with our customers, and we virtually become part of their operation, with an appreciation of how they work and what they will need. If we do not have a popular item available for hire that they need urgently, then we will buy one instantly and add it to the fleet. We did this recently when all our Kubota minis were out on hire: we ordered one from our local dealer, Young Plant Sales, and had it on the customer’s site by 9am the next morning. Ultimately, the majority of products all hirers supply are broadly the same, and it is the quality of the service you offer along with the equipment that sets you apart.”


• Eagle’s fleet includes 50 minis, comprising almost entirely of Kubota machines. 24 www.eagleplanthire.co.uk


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