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FEATURE


What consumers want?


Last month Specialized, one of the biggest bike brands in the world, announced it would start selling its bikes direct to consumers online. The announcement has caused waves in the cycle trade, but how are retailers reacting to the news? BikeBiz digs into the response


T


he direct to consumer bike sales are nothing new in this industry.


Canyon, founded more than 20 years ago, has sold


bikes directly to the public since its inception, while in recent times more big names have launched into the direct sales market, including US supermarket giant Walmart, which unveiled its own high-end bike brand, Viathon, in 2019. While the trend to online sales has been no secret,


26 | March 2022


especially to those retailers feeling the sting, the news that Specialized Bicycles would now be offering direct sales to its customers online may have been eye-opening for many. The decision to make bikes available over the internet is an unexpected move from California-based bike brand Specialized, owing to the unequivocal words of its CEO Mike Sinyard, who 10 years ago assured dealers: “We will never sell bikes over the internet.”


www.bikebiz.com


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