Home Automation
The smart home advantage
Karl Rawlins, Senior Technical Support Engineer at Scolmore Group, answers some of the key questions about smart homes and building automation.
Q
What is the scale of home automation – does it need to be a complete refit of
the customer's electronics, or are there minor installations that can nonetheless make a big difference to the customer? Home automation is available in various formats, wired ‘BUS’ systems which utilises data cables with programmed control via a central computer, X10 which uses the electrical cables already fitted and then RF ‘radio frequency’ which uses wireless technology. For full refurbishments and new builds people have generally looked at wired home automation systems with wireless previously being for smaller, simple installations and solutions. Today, due to the digital wireless technology available and the reduced costs, wireless control is now being requested for most areas, be it new build, full refurbishment or retro-fit.
Q
Is this very much 'customer driven' or are there any challenges/barriers to
home automation that need to be discussed with the customer? For example, are there concerns about changes in technology making today's installations redundant too soon? Are there concerns about costs? Customers are looking at how they can add security and energy-saving features to their property whilst at the same time adding a little bit of luxury with automated control. The additional bonus of it potentially adding the value to their property is also a big advantage. This is where the cost factor will play a big part in terms of which brand they look at, the different technologies available and how long the product has been available.
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www.ewnews.co.uk May 2016 electrical wholesaler | 17 Product and component longevity is key in
customers’ thoughts. Replacing obsolete products can be both costly and time consuming and may be beyond the capabilities of the homeowner themselves. As a result, reassurances will be sought that simple software updates will future-proof the installation for an acceptable timeframe. The fact that the components are electronic devices will mean that they will at some point need to be replaced. This is something that needs to be conveyed to the consumer and a plan put in place to maintain the installation. In most cases, updates will take the form of simple software updates. For installers, this is where vital information can be learnt during the training process so that the installer is made aware of the procedures for product updates, enabling the relevant information to be passed on to the customer.
Q
Is there a particular segment that is driving home automation trends – for
example, new builds? The largest sector for home automation is now retro-fit, where home owners are adding wireless security and energy saving features without having to alter their wiring or disrupt their decor. The new build market and home automation installations are on the increase as sales add-ons, with wireless control being specified more often due to costs and the flexibility of the systems now available.
Q
How can I get involved in specialising in home automation or working in
this area? Is there any training available? With the number of electrical events now available around the country, there is no easier way for contractors to see systems working and to ask questions. Most manufacturers will offer a comprehensive training support offer,
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