In addition to the LEAD program, a special keynote, Kevin Brown, had the audience riveted. Using a combination of real-life examples, rich content, and humor, best- selling author Kevin Brown explained the simple philosophy known as “The Hero Effect.” He spoke about the importance of creating an environment where people are inspired to be the best version of themselves and deliver world-class performance to the people they serve and gave examples of how to develop a team of people who are committed, focused, and on fire for the brand they are helping to build to drive high performance and a world-class customer experience.
Kevin also provided the perfect segue into the Argentum Hero Awards, a celebration of community-level heroes
DAY 2:
On the second day of the conference, attendees heard from a range of presenters discussing topics such as the use of technology to improve resident care, strategies for successful marketing campaigns, and methods for successfully taking on regulatory changes. These sessions provided an opportunity for guests to gain valuable insight into the current market landscape and how they can best position their senior living communities for success in the future. The targeted educational tracks took a deeper dive into topics most relevant to your organization: dining and hospitality, finance and development, HR and workforce, operations and leadership, sales and marketing, resident engagement and wellness, and quality and risk management.
The day’s mainstage events were kicked off with the State of the Industry session from the main stage featuring James Balda, president and CEO of Argentum. An industry informed is an industry moving forward. This state of the industry address provided an opportunity to understand how Argentum is working to unite and advance the industry through its strategic vision.
which represent the ‘heart of the industry’. This special session recognized and celebrated the incredible people who make senior living special! (See page 30 for more information about each of the Hero Award winners).
In addition to the Hero Awards, Argentum presented the Best of the Best Awards. The Best of the Best Awards recognize innovative new programs and services that are working to improve the future of senior living. Awards and recognition will focus on innovative programs, products, and services that solve a particular challenge or advance excellence in senior living. The awards, emceed by our own Brad Williams, SVP of Operations with Argentum, took place during the opening networking reception on the Expo floor.
AWARDS ARGENTUM
2023 BEST OF THE BEST AWARD WINNER
The final mainstage session of the day, Insights from the C-Suite, offered attendees the opportunity to hear directly from industry leaders on a variety of impactful topics impacting senior living today and their views of what the future may hold. Led by Mercedes Kerr, president of Belmont Senior Living, the session resonated with all who attended and provided the opportunity to catch a glimpse of what the future of senior living might be.
In addition to riveting mainstage and education sessions, the expo floor, featuring more than 200 exhibitors, was a flurry of activity and gave exhibitors an opportunity to shine a light on the latest innovations the industry has to offer. In addition to the exhibitors, attendees also had the opportunity to taste what is new in senior living. Top senior living chefs showed off their culinary chops and served up their favorite dishes while showcasing the latest dining trends. This was the place to look for ideas to keep your menus fresh and exciting, and residents smiling.
JULY/AUGUST 2023
ARGENTUM.ORG 27
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60
