HR FOCUS “A SKINNY LATTE OR A
PEPPERONI SLICE WON’T GIVE YOU THE JOB SATISFACTION AND SENSE OF ACCOMPLISHMENT THAT
SUCCESSFULLY COMPLETING TASKS DOES.”
course - they are important. However this is just papering over the cracks. Fundamentally if you are constantly unable to do your job, a Skinny Latte or a Pepperoni slice won’t give you the job satisfaction and sense of accomplishment that successfully completing tasks does.
Simply put – allowing people to excel in their jobs. Being innovative as to how you can free up their time to be good at the things they are employed to do. In FM terms, this means reducing client risk, providing tenants with an excellent building experience and ensuring the building itself is maintained and managed in a way that protects the owner’s good name and makes it as desirable to potential buyers and tenants as possible.
you change how your department works or bolster your teams, the constant fire-fighting soon becomes waring. Quickly, staff become less happy and stop talking to one another because they are “too busy”, which in turn leads to communication failure, isolation, sickness rates rising and staff retention problems.
Consider the Gallup 12 employment survey. It’s about how you feel valued in your place of work, how you interact with your workplace and engage with others in it. How, by being able to do your job well, you grow in confidence and are afforded opportunities to learn and become the very best version of you possible. People thrive on challenges. Often, when they feel confident they achieve things that they thought they weren’t capable of doing. The more successful organisations encourage this – at all levels of the business –
www.tomorrowsfm.com
they ensure staff have time to grow and are not dragged down with mundane tasks, which often take the most time and seemingly never end.
Take your typical property manager; I’d put money on the fact that they didn’t enter this industry to spend an afternoon sorting out a blocked toilet! Moreover, these menial tasks are often those that take up huge amounts of time, not to mention the stress involved in dealing with irrate tenants and contractors that don’t understand the importance of good communication, especially in emergency situations.
Many articles relating to employee wellbeing have been written over the past few years. Largely they concentrate on wellbeing initiatives afforded to the employee for example: Perkbox, free fruit, coffee machines, gym membership etc. These are bonuses, and yes - of
There are options and solutions that don’t involve spending thousands of pounds on coffee machines or corporate gym memberships. In the property sector, the aim should be to give property managers and FM’s the tools to do their job successfully by reducing the time consuming and mundane tasks for them. It should be about assisting them and providing additional resources and support, whilst freeing up their time to make them, and your business, more productive.
“IT’S ABOUT
HOW YOU FEEL VALUED IN YOUR PLACE OF WORK.”
Employers need to take employee wellbeing seriously and it should be a major contributor to how any business sets its stall out. Wellbeing initiatives aren’t just a great idea, they are a necessity and really can improve staff morale, loyalty and absolutely give the employee a sense of belonging and value. But let’s not forget that getting the job done is the driver for any employee and the best place to start is to provide them with the tools to do it. And only then can they enjoy the coffee machines, pizza and gym membership.
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