WHAT’S NEW?
WHAT I LEARNT THIS MONTH Liz Kentish
Earlier this month I had an interesting meeting that gave my conscious mind a reality check and my comfort zone a massive shove, I call it the ‘Alice effect’.
Let me ask you the same question that I had to ask myself during this meeting, ‘Do you read about, listen to and watch on tv, only things about which you agree and generally share your point of view’? Because if you do, you will almost certainly be missing out on contrarian opinions and new and different ways of thinking and doing things.
At this meeting with our PR and marketing company, one of the newest (and youngest recruits) the lovely Alice challenged our thinking and explained how her generation take in information. This is a generation who within a few years will be making up about a fifth of the workforce. Not only that but even a gap of 5-6 years between ages gives a differing perspective of how you need to engage and communicate, both socially and in business, which for the younger generation is almost seamless.
My learning from this is that you must open your mind and engage with people who think and do things differently to you, not just the young, but all generations. Follow someone on twitter that you would not normally follow. If you can understand where their interests lie and what is important to them, then you can use this knowledge to communicate your messages effectively.
FACILITIES MANAGEMENT 2017: CHALLENGE, CHANGE AND
COLLABORATE Delegates at Facilities Management 2017 will get first-hand experience and advice from leading international speakers and businesses on how FM can move from cost centre to business enabler. The event takes place at the NEC from 21st
-23rd March 2017.
Under the theme FM: the Business Enabler, two theatres will showcase content, which will educate and inspire visitors to challenge the way they think, change the way they operate.
Helping FMs to understand the psychology behind overcoming challenges, renowned polar explorer Mark Wood will talk about his experiences gained across over 30 major expeditions and by leading people through the planet’s extremes. He has reached the Magnetic North Pole, completed solo expeditions to the Geographic North and South Poles and has led a team on an ascent of Everest.
In the FM Matters theatre, there will be the opportunity to hear from a number of established industry speakers, including Anne Lennox- Martin, Managing Director FMP360,
12 | TOMORROW’S FM
Preston Gan, Head of Quality and Performance for Facilities and Estates NHS Grampian, Ian Ellison and Jill Fortune of 3edges and Lillian Antonio, Senior Ergonomist Herman Miller.
The team from Johnson and Johnson, Sodexo and Kentish and Co, which was highly commended at this year’s BIFM Awards, will speak about how marriage guidance-style training created a safe environment to take small steps out of their comfort zone to achieve powerful results. Dell Technologies will talk about how taking a pan-European approach to service delivery and creating a ‘one team approach’ boosted the bottom line and improved the core business.
Running alongside this, the FM Dialogue area promises a series of panel debates where delegates can discuss the issues of the day with their peers and experts.
Under the new ownership of Western Business Exhibitions, the show’s event director Tim Else commented: “This year’s show aims to support FMs in increasing their industry knowledge to give a competitive advantage and support business growth. Forward- thinking businesses are using FM as a competitive differentiator enabling them to recruit and retain the best talent and clients.”
www.fm-birmingham.com
twitter.com/TomorrowsFM
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62