CASE STUDY
As Good As New
Flooring options are an important part of creating the right look and feel for both commercial and domestic properties. Retail outlets invest huge sums of money in bespoke flooring to form their own unique brand; commercial offices need to create a professional, welcoming entrance for clients and home owners install the latest designs to create their dream home.
First impressions count and ensuring immaculate flooring in any setting is integral for reputation and personal satisfaction. Shoppers seek luxurious, clean and hygienic surroundings but high footfall can quickly lead to all types of damage. Commercial clients expect a certain level of professionalism and typically the large areas of entrance halls require consistent care and attention, and domestic properties are susceptible to spills and stains, family pets and other general wear and tear.
18
Caring for specialist and expensive floorcoverings, such as Amtico and Karndean in commercial and domestic settings is in itself, a specialist job. ServiceMaster Clean technician, Andy Crowe explained how essential expert floor care is to all customers:
“I’ve been a ServiceMaster Clean technician for nearly 10 years now and I’ve cleaned and restored floors for a lot of customers and the end goal is always the same; customers want their floors to look like new. No matter what condition it is in, how long it has been in that state, the brief is always the same. With our equipment, experience and knowledge of premium flooring like Amtico and Karndean, we have the skills to help each and every customer.
“Too often, we get to see the work of individuals without any specialist training. Different surfaces and
For customers up and down the country, the demand is for their floors to look ‘like new’. We caught up with Andy Crowe, a technician at ServiceMaster Clean, who walks us through a couple of cases where they restored some worn down floors to their former glories.
products have varied cleaning requirements, including specialist equipment and machinery, care products, drying times and stripping processes. Without knowledge for each product or a national network of technicians to draw advice from, a ‘suck it and see’ approach can be costly.
“At ServiceMaster Clean we have the correct products and equipment to deal with expensive floorcoverings. Many of ServiceMaster Clean’s technicians are approved Amtico Trained Specialists and have undergone a maintenance and restoration course with Amtico themselves to ensure best practise for cleaning and maintenance of floors.
A typical enquiry will come in via our website and I will visit the customer to undertake a free appraisal on the condition of their floor. For many residential jobs, customers are not aware of what brand their floor is and
www.tomorrowscleaning.com
Before.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44