URBAN DELIVERY AND LOGISTICS SERVICES This involves the use of advanced informa- tion and communication technologies to improve and optimize delivery and logis- tics within the Smart City environment. This will include information services to drivers and fleet managers regarding traffic con- gestion and the delivery of optimized rout- ing information services.

USER FOCUSED MOBILITY SERVICES Public and private supported mobility ser- vices will be combined into a portfolio of choices available to the Smart City trave- ler. It is likely that a marketplace approach will be taken to this, in which a range of mobility services can be acquired through a central information point or website. This range of services is complemented by travel information services that can provide detailed information on the mobility ser- vices choices available.

ENABLING SERVICES The services described above deliver direct value and benefits to smart city citizens and visitors. There are also a few services that do not delivered direct value but enable the delivery of these ser- vices in an efficient and effective manner. These include:

INTELLIGENT, SENSOR-BASED INFRASTRUCTURE SERVICES Smart sensors and the appropriate telecom- munications network technology will be

 The optimization of logistics and delivery within a Smart City is another major consideration

utilized within the Smart City to provide a range of data supply services to both public and private sector entities within the Smart City. Sensor-based infrastructure data will be complemented by probe vehicle data from Connected Vehicles. Sensor data will also be supplemented by mobile data from smartphones and social media data from social media networks such as Twitter. This will enable Smart City managers to measure performance and gauge perception of ser- vices with respect to transportation. Data from the smart sensors will also provide a significant input into back office activities that deliver analytic services.

LOW COST EFFICIENT, SECURE, AND RESILIENT ICT SERVICES Data will be transmitted within the Smart City using a range of information, commu- nication, and technology services. Some of these will be owned and operated by the public sector and others by the private sec- tor. It is likely that a hybrid approach involv- ing wireline and wireless solutions will be adopted to supply the services. The com- munication services will be delivered within

a managed framework that provides maxi- mum efficiency and security, while taking a network approach to supporting resilience. It is likely that devices and techniques from the Internet of Things (IoT) will be used to support these services along with the infra- structure-based sensors described above.

“Transportation governance services within a Smart City will ensure the optimized management of transportation on a multimodal basis across the whole city”

STRATEGIC BUSINESS MODELS AND PARTNERING SERVICES The services to be delivered in the Smart City will be enabled by strategic business models and partnering. While previous models for deploying advanced technolo- gies in transportation have had a predomi-


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