PROFILE
PUMP UP YOUR HANGAR!
Engineering andQuality.
12 Years German
of
of the job,” he says. “Up until that point, I didn’t deal with the numbers. I could estimate how long it would take to do a job, but I had never dealt with the dollar figures before.” When asked what the most
rewarding part of the job is, he says, “Seeing the airplane go out the door and the customer getting in it as happy as he could be. To me that’s a feeling of satisfaction.” The customers at Four Points
Park more aircraft in your hangar!
The ability to move a wide range of aircraft types becomes an ease with Mototok. Regard- less of the size of the aircraft – Mototok excels in tight situations: Park your aircraft safely, easily and effectively and save space in the process.
COST EFFECTIVE
• Effective utilization of the available space in the hangar – save up to 40% space
• Low personnel and maintenance costs – the operator is a “wing walker” himself
EASY-TO-USE
• Radio remote controlled – approved for airports
• Automatic connection to the aircraft‘s nose wheel with one click – no straps, no winch, no tools required and loads the aircraft in less than 15 seconds – ready to manoeuvre
FLEXIBLE
• ONE MACHINE for all corporate aircraft with single or double nose wheel
• Connect the aircraft from the front or rear Innovative electric driven tugs
Mototok America LLC 3028 Peacekeeper Way McClellan, CA 95652 / USA Phone: +1-916-580-4977 Fax: +1-916-641-8969
05 2015 10 remote controlled
Aero Services aren’t limited to the Dallas area. The company has several customers from Mexico. “Some of them operate under FAA regulations,” Johnson says. “Some of them are operating under Mexico’s DGAC (Directorate General of Civil Aeronautics). We are DGAC certified. Our manager of quality assurance headed that initiative. From a maintenance standpoint, the process is pretty seamless. We still do the work in accordance with the manufacturers’ maintenance manuals and have the same sign offs under the repair station. “We are working on growing our Mexican customer base,” Johnson continues. “We are an Embraer Phenom Authorized Service Center. There are several Phenoms flying in Mexico, and we are working on getting some of that business. Embraer has been working with us to improve our capabilities so that we can also go down there when an aircraft can’t fly to us. It’s a work in progress.” Johnson has 20 technicians working
Mototok International GmbH Hohenzollernstr. 47
D-47799 Krefeld / Germany Phone: +49-2151-65083-82 Fax: +49-2151-624-673
info@mototok.com ·
www.mototok.com
three shifts at the company. He is proud of the team. “I have good guys around me who really help out,” he says. “I don’t get bothered by the little stuff. My leads are able to make decisions. They communicate with the customers. We have meetings with the leads and get daily updates from them, but they interact directly with the customers and are empowered to make decisions as they see fit. At the end of the day, my cell phone isn’t going to ring unless it is an emergency.” “I have an assistant manager of maintenance, Tim Hull, who is basically our hangar supervisor,” Johnson
continues. “When I am out, he steps in and does everything I do. When he is out, I take over his roles. We work well together and actually share an office. It’s great knowing we can take a vacation without worrying about checking our phones or email all the time.
BUILDING A GREAT TEAM Tom Montgomery tells D.O.M. maga- zine that customer service is a top pri- ority at Four Point Aero Services. He says that excellence in customer service is accomplished through the company’s team approach. The employees at the company have a can-do positive at- titude. We asked Johnson what he looks for in new employees wanting to join this unique team. “I definitely look at attitude and personality a lot,” he says. “The technical side of the job can be taught. We all share our knowledge – it makes our jobs easier. I look at person- alities. We hire all types of personalities. I make it clear to everyone that we have no room for drama here. Our jobs are too important for drama. All of our guys have nice calm attitudes. Every- thing is obviously urgent, but we don’t have any bad attitudes. That’s one of the top things we look for.” And how about keeping the talent he has at the company? “I don’t know,” he laughs. “I want to say that they like me. But honestly, we operate in a close-knit family-type environment. Our guys know that if their kid is sick, they don’t have to worry – go do what you need to do! We all have a job to do, but we also have lives outside of work, and that is important to us and our employees!” We asked Johnson what advice he
would give to someone who wants to become a director of maintenance. “That’s a tough one,” he says. “I would say the biggest thing is to listen to those around you. Everyone has a lot of knowledge to share no matter how long they have been doing the job. That is something that has helped me the most from day one – listening and learning from other people. Don’t develop an ‘I know it all’ attitude. I am still learning from my guys all the time.”
DOMmagazine
See us at:
May 19-21 2015 Booth M069 Geneva · CH
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