Columbus and Astoria; so instead of worrying how much and when to tip, an amount of £5.00 per person per night (£4.00 per person per night for cruises of more than 16 nights duration) will be debited to your onboard account daily throughout the cruise. However, gratuities to your crew on board Astor have already been included in your cruise fare. Nevertheless, should you feel you have received exceptional service from a particular crew member, you are quite at liberty to additionally reward the individual concerned.
Guaranteed Cabins If we accept your booking, but are unable at the time to quote you a specific cabin number, or you have booked one of the Voyager Cabin Guarantees that are available on certain cruises, we shall allocate you a ‘guaranteed’ cabin at the fare quoted for your chosen grade of accommodation. Please note that you may ultimately be berthed in a higher grade of cabin for the same price, but in some circumstances this may be located on a lower deck, or have an obstructed view. In most cases, the cabin number will be confirmed at the ticketing stage; however, we reserve the right to make changes up to the time of embarkation.
Health Requirements Please check with your health care professional for up to date information on health and travel alerts from the countries you are visiting. It is the responsibility of passengers to ensure that they comply with all health and vaccination requirements and are adequately protected. You can also access online information resources from the World Health Organisation website at
www.who.int/vaccines-diseases and the Centres for Disease Control website at
www.cdc.gov/travel. At the time of going to press, passengers booked to travel on Magellan’s World Cruise G704 sailing 5th January 2017 (and sectors) and on Marco Polo’s Amazon Cruise P702 sailing on 5th January 2017 are recommended to obtain a Yellow Fever inoculation in advance of these cruises. Further details of this will be sent with Pre Sailing information. There are currently no mandatory vaccinations for visiting any of the ports of call for Magellan, Marco Polo, Columbus or Astoria cruises mentioned in this brochure. Useful up to date information is also available at:
www.nhs.uk/nhsengland/Healthcareabroad/page s/
Healthcareabroad.aspx
http://www.masta-travel-health.com
Holiday & Accommodation Information In this edition of our brochure, we have endeavoured to provide as much essential information as space permits about our ships. However, please bear in mind that from time to time, certain facilities, activities entertainments and shore excursions may be altered or withdrawn due to adverse weather conditions, lack of demand, essential maintenance work or other reasons beyond our control.
International Date Line Please note that the durations stated for cruises that cross the International Date Line are based on the calendar year. These cruises are however priced accordingly to take account of any lost or gained days when crossing the Date Line.
Itineraries It should be noted that the cruise itineraries published in this brochure are subject to amendment. Should major changes to the ports of call, other than timing adjustments or the order in which they are visited, become necessary we shall endeavour to notify you in advance. Please note that in the event of adverse weather or sea conditions that prevent a vessel from calling at one of the scheduled ports of call, alternative arrangements will be made where possible. This is particularly pertinent to cruises around the waters of the British Isles. The order of visiting scheduled ports of call may also be varied due to congestion, tidal or other operational reasons. It should also be noted that the viewing of natural phenomena such as the Aurora Borealis or the Midnight Sun are entirely dependant on favourable weather and/or atmospheric conditions at the time.
International Passengers Whilst our cruises are ostensibly sold to the British cruise market, we continue to welcome passengers of other nationalities.
Manage My Cruise Our online facility Manage My Cruise, accessed through our website, enables you to view your booking at any time and complete or amend the personal information of all of the passengers on your booking. Visit
www.cruiseandmaritime.com and click on ‘Manage My Cruise’ on our home page. Please also see the Online Booking section below.
Medical Declarations In the interest of your own safety and well-being, you must be fit and healthy to take your cruise and all other travel arrangements that you book with us. Therefore, the Company must be advised at the time of booking of any pre-existing medical condition and of any change to a passenger’s condition that occurs between booking and the sailing date. Medical Declarations, made either online at Manage My Cruise or on the Company’s official form, will be required by all passengers including those who a) are pregnant or b) have a psychological or physical disability, including mobility limitations. Cruise & Maritime Voyages reserves the right in its absolute discretion to refuse boarding to persons who in the opinion of the Company’s Medical Consultant are unfit to undertake the cruise or who have failed to make full disclosure of the nature of their condition. Upon arrival at the embarkation port, you will also be required to complete a Public Health Questionnaire. If you have suffered from any viral symptoms such as diarrhoea, vomiting or flu-like symptoms within the 48 hours before sailing, you must immediately contact your GP and notify us providing details of the symptoms suffered. Based on the information you provide, if we reasonably feel that you are not fit to travel, we will not allow you to board. The Company regrets that it cannot accept bookings from passengers who will be twenty-eight weeks pregnant or more by the end of their cruise. Please note that a failure to disclose a specified medical condition may additionally invalidate your travel insurance.
Medical Services The services of our qualified medical staff are available to you on board in the event of ‘mal de mer’ or an emergency. It should be noted that the NHS does not cover treatment on the ship and there is a scale of charges for surgery visits and medical treatment. Such charges, which are usually claimable under your travel insurance policy, less any excess amounts, must be paid in full prior to your final disembarkation. Seasickness tablets are available from Reception at a nominal charge.
Mobility/Special Needs If you or one of your travelling companions has a mobility limitation or special needs, it is essential that you contact our office to allow us to discuss your requirements before you make a booking. Firstly though, please read the panel headed ‘Maritime Passenger Rights’ within the Booking Conditions on page 141 as this contains important information. In the interests of safety, and in order to ascertain whether you or members of the party travelling with you have specific mobility or other special needs, you will be asked a series of questions. The answers to these will enable us to determine that you, any other person in your booking, and any equipment that you or they are intending to bring on board can be carried safely for the duration of your cruise. This will then be confirmed in writing to you, and will enable your booking to proceed. A cruise is quite unlike a land based holiday and the ships of our fleet are not ideally suited to prospective passengers in wheelchairs or those who have limited mobility. It should be noted that the layout of the ship could considerably restrict such passengers’ movement around the vessel and indeed preclude access to some of the ports of call, where gangway conditions are not conducive or passengers are conveyed ashore by tender. At anchorage ports, access to or from the tenders or launches requires a certain level of mobility which is necessary to manage the steps to the tender platform and to physically board and disembark from the vessel. It should therefore be noted that, on safety grounds, those with restricted mobility may be unable to go ashore at such ports.
Onboard Payments All prices onboard Magellan, Marco Polo, Columbus and Astoria are quoted in Sterling and in Australian Dollars aboard Astor. A cashless system is in operation for all of your onboard purchases. An account is opened for you at the start of your cruise and you sign a debit when purchasing goods and services on board. This is charged to your shipboard account and a final invoice is presented at the end of the cruise itemising all charges. This can be settled by Travellers’ Cheques, which incur a 3% transaction fee, or by MasterCard or Visa credit cards, or by Visa debit cards, and of course, cash. It is not possible to use personal cheques to settle on board accounts. The Reception staff also offer a facility to purchase small amounts of certain foreign currencies for use in some of the ports of call. Please note that in payment of your onboard account an extra charge may be levied by your issuing bank for using your credit/debit card. Please note that we do now accept Pre-Paid Credit Cards (showing the VISA or Mastercard symbol) on our vessels.
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