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FEATURE


With the publication of the National eHealth Strategy for


South Africa, the country now has a framework for making


progress in the development of better healthcare for all. But, as Rosemary Foster, one of the Strategy’s main architects, points out in this exclusive interview, it’s now time for


action – hard decisions need to be taken and implementation needs to take place.


I


t would be hard to find a country in the world where a healthcare system functioned without any problem, where users, providers and managers all agreed that things could not be any


better. Providing healthcare is a complex, costly and ever-changing process, in which the battles against disease, together with the care needs of patients, are governed by what resources are available. Advances in medical science and improving


diagnosis and treatments all help health providers and patients, but one of the single biggest drivers of better healthcare is ICT. Health information systems, mobile health technology and telemedicine are all continuing to change the way in which healthcare is delivered, monitored and managed. Implementing an effective eHealth strategy saves money and improves delivery – and nowhere is this needed more than in Africa and other developing parts of the world. However, in many parts of the world the coordination


of strategic eHealth policy has been a fragmented affair. Often, money invested in systems has been wasted when they have failed to deliver on what they have promised, and small, relatively successful pilot schemes have been unable to roll out due to issues of interoperability and lack of planning. In many ways, South Africa has been at the forefront


of developing eHealth systems. There have been notable success stories, such as in the Western Cape, where a primary healthcare information system has been developed and rolled out to all the primary healthcare institutions. However, this development has also been peppered with false starts, lack of coordinated governance and a mistrust between the public sector defining what is needed and the private sector supplying the technology – are they simply supplying technology or are they fulfilling that need? Recently, however, there has been a determined effort to drive forward the implementation of eHealth


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solutions with the publication of the eHealth Strategy by the Ministry of Health. It’s a document many have been hoping for, as it seeks to provide a clear roadmap for the creation of an integrated, national and patient- centric system that, ultimately, delivers better healthcare within the cost constraints that still exist. But for many, including Rosemary Foster, of the


Research and Innovation Platform at South Africa’s Medical Research Council and one of the main architects of the report, the publishing of the eHealth strategy is only the first of many milestones. “Now the National eHealth Strategy has been written,


agreed upon and published, we have to focus on how the Strategy is going to be realised,” says Foster. “We need to get on with an implementation plan and begin to execute some of its recommendations.” Foster is determined that action needs to happen


now, and that too much time isn’t lost between getting the strategy out and achieving some early milestones, as has happened before in South Africa. “We may lose some of the momentum the Strategy has created unless we act fast,” she says. It’s a huge task, of course, and Foster not only urges


patience, but outlines some positive progress, highlighting a project looking to develop a national standards framework for interoperability. However, she is still determined to ward off any complacency. “On its own that project is not sufficient to get us going,” she continues. “There are other things that need to happen in parallel with that, such as the development of enterprise architecture so we know where we want to go and how we are going to get there. We need to start spelling out specific requirements, and by doing this alongside the development of interoperability standards we can really pick up momentum.” Foster is clear about the simplicity of how this shift in momentum can be achieved – and it is a view


“We need to get more


people involved in healthcare in African


countries to talk together”


Insight Publishers | Projects


Decision time for eHealth


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