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note-taking pads for some necessary training. Online seminars and classes have helped more than one garage cut down on expenses. Shop Supervisor Eric Slover used to find it difficult to set up and ar- range training for his staff, sometimes losing a tech for at least an entire day to training. “Now you can squeeze training into a workday, and there are
a lot to choose from,” said Slover from his office at Lee’s Summit (Mo.) R-7 School District. But, for many, the primary training is done face to face, ac-
cording to Tony Molla, vice president of communications for the National Institute for Automotive Service Excellence (ASE). “Technicians tend to be tactile learners; we learn by doing,” said
Molla, who is ASE certified and has spent his life in and around the garage. “Te best form of technical training delivery is still the live classroom.” On the other hand, for supplemental update training, Molla be-
lieves that distance learning is much more cost effective than going to a class. In Georgia, the Department of Education provides training focused
on a great number of mechanical issues annually at one of the state’s technical schools. OEMs and related suppliers bring information on new products to show technicians what can be found on new school buses and ways to diagnose and repair these items. Classes are also provided on how to perform monthly mechanical inspections, proper preventative maintenance and other helpful information needed for a shop to operate with reliable repair practices. “Tis additional training helps with taking the fear away of new
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item technology from our technicians and makes them a smarter and more valuable asset to the local school systems,” said Danny Evans, bus fleet specialist for Nalley Motor Trucks in Atlanta. Cell phones have also become a useful training tool, according
to Linwood Horne, assistant director of transportation for Hanover County Public Schools near Richmond, Va. “Cell phones are now equipped with cameras that allow for in-
stant dissemination of information,” said Horne. “Mechanics in the shop can photograph a vehicle problem and use it as a refer- ence tool to request assistance in problem solving, or it can be used to share a found solution with others who may anticipate similar problems.”
Oldies but Goodies No matter the number of new gadgets and gizmos added to a
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school bus, there will always be a use for the basic toolset many know and still love. Mechanics will always have to change out light bulbs and headlamps, there will be hose clamps to remove and re- place, and there is no computer program that can replace the rear brakes of a school bus. “You still need the basic tools in any box to get started. Like with
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any job, when you start to learn what to do and how to do it, differ- ent tools will be necessary to perform different tasks,” said Evans of Nalley Motor Trucks. “As you grow in knowledge, so will the num- ber of different tools and diagnostic equipment that will be found in a tool box.” n
52 School Transportation News Magazine March 2010
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