This page contains a Flash digital edition of a book.
Difficult Communications Calendar Be aware of one difficult communication each day while it is happening. At a later time, record the details of your experience in this calendar.


Describe the


communication. With whom? What was the subject?


Monday How did the


difficulty come about?


What did you really


want from the person or situation? What did you actually get?


What did the other person want? What did they actually get?


How did you feel during


and after this time?


Has this issue been


resolved? How might it?


Tuesday


Wednesday


Thursday


Friday


Saturday


Sunday 29


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