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holding apples (plant stem cells waiting in the wings) to the words “Organic Innovation,” customers are stepping over the common area threshold to the sleek and shiny boutique-like atmosphere of Adore. Carefully placed among neighbors who mirror this image. Spaciously placed throughout


the store are beauty demo stations and plush seating. Perhaps customers enjoy an espresso or a glass of wine, different operators offer different refreshments. “We want them to enjoy being there, to feel like they are at home,” says Segev.


tones. This line is gaining in popularity as the awareness of Vitamin C’s effectiveness becomes more widely known, says Segev. n Adore’ s CELLMAX l ine contains the highes t concentration of stem cells, and is one of the top-selling series. This series features CELLMAX Superior Facial Mask, CELLMAX Elite Facial Serum and CELLMAX Redefining Facial Cream. n Adore Overnight Complete Treatment features


Chronogen, a bio-engineered peptide that is proven, Segev says, to restore proper rhythmic gene expression, boosting natural cellular defense against UV damage during the day and improving skin’s DNA repair at night. Segev says the result: complexion is refreshed, restored and rejuvenated. Also worthy of mention is The Golden Touch series, featuring


the power of pure gold. Pure gold reduces the appearance of sun damage by slowing down melanin (a dark pigment) secretion, as well as the breakdown of elastin (a protein in connective tissue), reports Adore. Every Adore product comes with a certificate of authenticity.


“This is very important,” says Segev. “In order to preserve and keep the brand from grey marketing [when a product is bought and sold outside of the manufacturer’s authorized trading channels], we are monitored 24/7 by a law firm that specializes in intellectual property and manages online activity. It is the reason we are strict about who we sell to. We want to keep the brand as strong as possible,” he says.


A door to Adore Adore communicates their technological edge in every corner of their store. From giant graphics picturing youthful models


76 Specialty Retail Report n Fall 2013 SpecialtyRetail.com Demo stations offer customers the ability to see how their


skin reacts right before their very eyes and feel confident about the products they are buying. Associates are at the ready to target their needs and guide them to a series that will serve them best, says Segev. If customers are interested in a full treatment, the


treatment room is suggested. “We created a treatment room so the shopper can be isolated in a spa-like environment with no pressure from outside. They can receive personalized attention and are better able to focus on the product knowledge from the demonstration,” says Segev. Tzyiona Cohen, the VP of Adore Cosmetics states; “by having


a boutique skin care store, a solid confidence is gained among the customers. “Shoppers enjoy the feeling of purchasing from a permanent store and definitely from a high-end boutique which employs professional employees as ours,” Cohen says. Adore feels strongly about staying innovative, always


evolving and always being first through excellence. “We have made it a company mission to introduce a minimum of twenty new products every year,” says Segev. “This is time for revolution to evolution, it’s a promise that you will Adore it.”


Emily Lambert is a freelance writer residing in Philadelphia, PA. You can reach her at emilylambert@comcast.net.


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