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Conference • Dinner • Overnight Stay


ALL INCLUSIVE PRICE:


£275


12.20


PANEL DEBATE: RECRUITING, RETAINING, DEVELOPING FUTURE TALENT


Leading human resource experts and practitioners discuss the issues with the audience. Stuart Allan, Group HR Director, Hammerson Peter Forshaw, Managing Director, Maxwell Stephens Bernard Ferris, Head of Retail Management, First Investments


Allan Lockhart, Property Director, NewRiver Retail 13.00 14.00 14.10 Lunch


ACE Awards 2013 Michael Green, CEO, BCSC


17.00


INNOVATIVE MARKETING Meredith Smith, Senior Consultant, GDR Creative Intelligence


14.50


CUSTOMER SAFETY: THE THEORY AND THE PRACTICE Ron Woodham, Associate College Lecturer, Emergency Planning College at Easingwold


15.30 Refreshments 17.15 19.00 19.45 16.20


15.50


PANEL DEBATE: SUSTAINABILITY IN CENTRES OF EXCELLENCE We welcome SCEPTRE 2012 Award winners to discuss the community and sustainability initiatives that set their malls apart.


Martin Walsh, Centre Manager, Rushmere Shopping Centre


Andrew Bradley, Centre Director, The Bridges Jim Harris, Centre Manager, St Stephens Shopping Centre


ENGAGEMENT WITH CONSUMERS Nick Peel, Country Manager UK McArthurGlen


Closing remarks and networking


AGMs – BCSC North and BCSC West Midlands


Drinks Reception


Gala Dinner including The ACE Awards Special guest speaker :


Olympic Gold Medallist Kriss Akabusi MBE MA.





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