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3 CONTENTS


Editor Graham Parker 020 7419 2740 graham.parker@jldmedia.com


Deputy editor Mia Hunt 020 7843 4320 mia.hunt@jldmedia.com


Group advertisement manager Graham Harvey 020 7419 2755 graham.harvey@jldmedia.com


Art editor Ivan Lee 020 7843 4339 ivan.lee@jldmedia.com


Managing director Tim Langford 020 7843 4317 tim.langford@jldmedia.com


Editorial board Paul Buttigieg, Westfield Richard Crowther, Hammerson Richard Davies, Cushman & Wakefield


Catherine Lambert, Jones Lang LaSalle Byron Lewis, Mall Servces Europe Neil Mackenzie, The Disney Store Andrew McCall, The ROI Team Howard Morgan, RealService Nick Peel, McArthurGlen John Prestwich, CBRE Martin Taylor, Martin Taylor Associates David Tudor-Morgan, British Land


Shopping Centre 2nd Floor, Centa House, 61 Birkenhead Street, London WC1H 8BB 020 7843 4339 www.shopping-centre.co.uk


Shopping Centre is published monthly. ISSN 0964-1793 Annual subscription: £84 (UK & Ireland), others £140. Sample copy £10. Printed by Stephens & George Ltd


Editor’s letter


most trusted brands. And it’s a kick in the teeth


for the free marketeers who insisted the markets only needed ‘light touch’ regulation. Well, ‘light touch’ regulation has turned out to be a charter for crooks to do their worst in food just as it did in financial services. So where are the positives?


What a wretched start to 2013 for retail. A string of business failures in January was followed by the horsemeat scandal in February. Until now food sales have survived unscathed, but this is a body blow to some of our


Two very insightful pieces of research this month show property owners trying to identify the steps needed to survive and thrive in a very different retail climate.


Conlumino’s research for


Hammerson says the ageing population is actually good news


CONTENTS NEWS & ANALYSIS


04 Wereldhave quits the UK 06 07


FEATURES 12


Average net circulation 9,170 (July 2010 – June 2011)


15 40


Trinity leads the digital charge Into the great outdoors


Service Procurement – Interserve research shows cost pressures mounting


Christmas 2013 – Key trends for the coming festive season


Digital Marketing – How to sort the wheat from the chaff in rival technologies


REGULARS 46 50


All rights reserved © JLD Media Ltd 2013


Page 25


Protecting the Retail World


Over 250m visitors secured annually


020 7582 6975 info@shieldguarding.co.uk www.shieldguarding.co.uk Data – Retail facts & figures People – Minister praises Bluewater Page 17


for shopping centres, which can offer convenience and comfort for increasingly picky customers. And AXA, Europe’s biggest


property asset manager, agrees shopping centres will outperform because they offer a superior consumer experience. Significantly, AXA says UK


malls are a better bet than their counterparts in France or Spain because, more by luck than judgement, we turned off the development tap early enough to limit the supply of new space.


Graham Parker Editor


Shopping Centre


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