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The business of r January 2013


Commercialisation Maximising non–rental income People counting Know your customers Refurbishment Refreshing and updating ageing centres


February 2013 Christmas


Planning ahead is the key to a successful festive season Digital marketing Harnessing new media to extend your reach Service procurement Cost– effective service management


March 2013 Parking Quarterly review Risk management Health & safety matters Ireland All Ireland retail property survey


April 2013 Security


Securing the shopper experience Marketing Impact beyond the ‘noise’ Leasing Creating an effective tenant mix


May 2013 Wifi


Connecting with shoppers on the move Waste


Reducing waste and generating income Extensions Meeting changing retailer requirements


Graham Harvey


Group Advertisement Manager graham.harvey@jldmedia.com 01474 247032 • 020 7419 2755


etail destinations Features and events 2013


ns


June 2013 Parking Quarterly review Cleaning Maintaining standards to budget Entrances First impressions matter


The Shopping Centre Management Conference, Mercure Manchester Piccadilly Hotel on 13th June


SCEPTRE Awards 2013 at the Dorchester London 25th June


July 2013


Commercialisation Maximising non–rental income Security


Securing the shopper experience Refurbishment Refreshing and updating ageing centres


August 2013


Communications The latest in digital technology Service procurement Cost– effective service management Lifts & escalators Improving vertical circulation


September 2013 Parking Quarterly review Family entertainment Attracting family shoppers requires investment Access Working at height safely and effectively


www.shopping-centre.co.uk


October 2013


Commercialisation Maximising non–rental income Signage & wayfinding Good navigation increases dwell time Customer analysis Know your customers


November 2013 Marketing Impact beyond the ‘noise’ Training & Recruitment Recruiting and developing the right staff Security


Securing the shopper experience


December 2013 Parking Quarterly review Energy


Keeping costs under control Floors Creating a safe and welcoming environment


Graham Parker Editor


graham.parker@jldmedia.com 020 7419 2751


Mia Hunt Deputy Editor


mia.hunt@jldmedia.com 020 7843 4320


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