The business of r January 2013
Commercialisation Maximising non–rental income People counting Know your customers Refurbishment Refreshing and updating ageing centres
February 2013 Christmas
Planning ahead is the key to a successful festive season Digital marketing Harnessing new media to extend your reach Service procurement Cost– effective service management
March 2013 Parking Quarterly review Risk management Health & safety matters Ireland All Ireland retail property survey
April 2013 Security
Securing the shopper experience Marketing Impact beyond the ‘noise’ Leasing Creating an effective tenant mix
May 2013 Wifi
Connecting with shoppers on the move Waste
Reducing waste and generating income Extensions Meeting changing retailer requirements
Graham Harvey
Group Advertisement Manager
graham.harvey@jldmedia.com 01474 247032 • 020 7419 2755
etail destinations Features and events 2013
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June 2013 Parking Quarterly review Cleaning Maintaining standards to budget Entrances First impressions matter
The Shopping Centre Management Conference, Mercure Manchester Piccadilly Hotel on 13th June
SCEPTRE Awards 2013 at the Dorchester London 25th June
July 2013
Commercialisation Maximising non–rental income Security
Securing the shopper experience Refurbishment Refreshing and updating ageing centres
August 2013
Communications The latest in digital technology Service procurement Cost– effective service management Lifts & escalators Improving vertical circulation
September 2013 Parking Quarterly review Family entertainment Attracting family shoppers requires investment Access Working at height safely and effectively
www.shopping-centre.co.uk
October 2013
Commercialisation Maximising non–rental income Signage & wayfinding Good navigation increases dwell time Customer analysis Know your customers
November 2013 Marketing Impact beyond the ‘noise’ Training & Recruitment Recruiting and developing the right staff Security
Securing the shopper experience
December 2013 Parking Quarterly review Energy
Keeping costs under control Floors Creating a safe and welcoming environment
Graham Parker Editor
graham.parker@
jldmedia.com 020 7419 2751
Mia Hunt Deputy Editor
mia.hunt@
jldmedia.com 020 7843 4320
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