30-2011; effective as of 12-01-2011 the use of the new CCF form was required. Employers should be monitoring
the collection facilities or collectors that they hire to make sure they are performing collections correctly and not making the errors noted above. It is an employer’s responsibility to make sure that the process is in compliance. Ask your collectors about their training and about their procedures. Many collectors have not received the five-year refresher training required by DOT and many have done collections that resulted in fatal flaws and not completed the required error correction training and proficiency demonstration. Employers and their Designated Employer Representatives need to be proactive in monitoring the work performed by the service agents in the DOT drug-testing program. When mistakes occur, the outcome may
be a second collection, an annoyed client, an annoyed donor, an issue with the DOT or an issue in a lawsuit. Avoid all of these issues, do it right the first time—the key is training and refresher training and keeping up to date with the regulations. Look to DATIA for a great resource for regulatory updates, training and promotion of the highest possible standards for the industry. ❚
process (with the exception of pre- employment tests where the collection process has not begun) is considered a refusal to test. Te Drug & Alcohol Testing Industry
Association (DATIA) has listed the above DOT concerns on the DATIA web site (
datia.org) along with best practices that can be used to ensure compliance with applicable DOT regulations. Now is a good time for collection companies to hold a meeting with all collectors in the
www.datia.org
organization to go over these mistakes that DOT is regularly seeing. Collectors and collection facilities should make sure all collectors keep up with the required DOT training and DOT updates. As a reminder, a new Federal Custody & Control Form (CCF) was created with the revisions made to the Mandatory Guidelines for Federal Workplace Drug Testing Programs effective October 1, 2010. DOT extended the use of the older Federal CCF’s to 11-
Joe Reilly entered the world of drug testing in 1993, he is well known throughout the industry and considered an expert on workplace drug testing issues. Joe
served for nine years on the DATIA Board of Directors and served as Chairman of the Board from 2004–2008. Joe is currently a Regional Certified Professional Collector Trainer (RCPCT) for DATIA and is available for DATIA CPC training in all areas of Florida. He is also active with consulting projects, succession planning, and assisting buyers and sellers in the drug testing industry work through the merger and/or acquisition process.
datia focus 39
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