training program as it relates to the workplace that the training will address. Bloodborne pathogen training must be taught at the time of initial assignment to tasks where occupational exposure may occur and at least annual thereaſter. An employer’s bloodborne pathogen policy must also be reviewed and updated at least annually, offering another opportunity to provide ancillary services to the customer. Employee Education and Supervisor Training—Two key fac-
tors in having an effective drug-free workplace program is employee education and supervisor training. Employee education is required by the different modes of the Department of Transportation, but only to the point that each employer provides educational material that explains the requirements of the DOT as well as the employer’s policies and procedures. Supervisor training is an integral part of any drug-free workplace program (DOT or Non-DOT) and is also a key component of any safety program. Many states, insurance compa- nies and workers’ compensation programs require a minimum of one-hour employee education in order to perform state funded work or to receive discounted insurance premiums. Te DOT mandates a
minimum of two hours (60 minutes on drug use and 60 minutes on alcohol misuse) of training for supervisors. DATIA offers a course especially designed to help service provid-
ers provide effective and comprehensive supervisor training. Designated Employer Representative Training—Te DOT
defines Designated Employer Representative (DER) as an employee authorized by the employer to take immediate action(s) to remove employees from safety-sensitive duties, or cause employees to be removed from these covered duties, and to make required decisions in the testing and evaluation processes. Te DER also receives test results and other communications for the employer, consistent with the requirements of Title 49 CFR Part 40. Industry professionals have determined that there is a need for a
DER program with education on the Department of Transportation’s regulations for drug and alcohol testing, and a DER’s responsibility in the drug and alcohol testing process, which provides you with the opportunity to seize it. DATIA offers a Certified DER course, which would allow you to teach these classes to employers. When providing any of these services though, it is important to
verify that performing/conducting these services is within the scope of the practice for that individual as well as verifying coverage with your insurance provider. Tese are just a few examples of ancillary services you may be
able to provide. You know your business model beter than anyone and you should assess your client’s needs. Building long-term customer loyalty is a long-term challenge that you must strive for every day and with every service you provide no mater how big or small. Be careful though, not to get outside of your comfort zone and offer/provide ancillary services that may not meet the standard your client is anticipating. By providing substandard services for these ancillary services, you just may be damaging your reputation for the core services you provide. Do not become the jack-of-all- trades and master of none. ❚
Andrew Powell is the Director of Operations for Nursing Corps (NCI), a nationwide provider of industrial and occupational nursing services. Andrew has been providing occupational nursing services for over 15 years and has served on DATIA’s Board of Directors for the past 4 years.
Elaine Taule is the President and CEO of NMS Management Services, Inc. a full-service consulting company for drug and alcohol testing programs since founded in 1989. Over the past 20 years, Ms. Taule has been assisting employers and schools with drug and alcohol testing program development and implementation.
www.ClearStar.net |
www.MedicalReviewOffice.com
Ms. Taule has received numerous awards including the Crystal Slipper Award in 2001 for Woman Entrepreneur-Trailblazer from NAWBO (National Association of Women Business Owners) and the EVIE (Excellence/Values/ Integrity/Ethics) Award for Business Person of the Year in 2005.
22 datia focus winter 2012
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46