WHAT’S ON: TRAINING


DEVELOP & LEARN Boost your business by improving the skills of your workforce and honing your own business skills


MEDIATION IN BUSINESS 18 January


Handling Difficult Conversations Date: Time:


9.00am – 5.30pm Venue: Leigh Court, Bristol, BS8 3RA


This course provides managers and team leaders with an opportunity to develop skills and techniques in holding conversations that deal effectively with difficult issues, for example employee performance, and at the same time, maintain healthy and effective working relationships.


ILM level 3 Award in First Line Management (5 days) Date: Cost:


12, 20, 26 January, 3 & 9 February £605 + VAT + £73 registration


Managing People to Perform at Work Date: 7 February Cost:


£156 + VAT


Leadership and Teamwork Skills Date: 8 February Cost:


£156 + VAT


ILM level 3 Award in Workplace Coaching (3 days) Date: Cost:


15, 22 & 28 February £405 + VAT + £73 registration PERSONAL DEVELOPMENT


Effective PA Date:


Cost: 9 January £156 + VAT


Report Writing Skills Date: Cost:


12 January £156 + VAT


Project Management Date: Cost:


1 March £156 + VAT


Supervisory Skills Date: Cost:


22 March £156 + VAT


Stress Management Date: Cost:


19 January £156 + VAT


Training the Trainer Date: 1 February Cost:


£156 + VAT


Effective Minute Taking Date: 2 February Cost:


£96 + VAT


Assertiveness Date: 8 February Cost:


£156 + VAT


Presentation Skills Date: Cost:


14 February £156 + VAT


Speed Reading Date: Cost:


Speed Writing Date: Cost:


14 February £156 + VAT


29 February £96 + VAT


Introduction to Successful Selling Date: Cost:


SALES AND MARKETING 12 March


£156 + VAT


Telephone Sales Date: Cost:


14 March £156 + VAT BOOKING & VENUE


Business West training courses are delivered by Gloucestershire Enterprise and take place at Leigh Court.


For full course details, dates and booking procedures, please visit


www.businesswest.co.uk/training.aspx Or call us on


0845 8389964 Business West Update JANUARY/FEBRUARY 2012 23


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