SPA SOFTWARE PART 4
Spa software is increasingly integrated with hotel, fi tness and resort booking systems for seamless transactions
SpaSoſt ’s yield management module includes setting up activity prices and capacity according to forecasted demand... plus wait-list management and turnaway tracking
T
he SpaSoſt Spa and Activity Manage- ment System is installed soſt ware which has been designed to allow operators to manage their spa and
provide staff with a user-friendly system. SpaSoſt can control resource man-
agement, activity scheduling and both internet and group booking. It also off ers fi nancial reporting and analysis. SpaSoſt is built on a PA-DSS-validated platform. Guest-facing staff members can check
guests in and out using SpaSoſt Mobile on an iPad or tablet – it also allows staff to easily manage guest profi les on the move, including lifestyle consultation forms. SpaSoſt links with a number of property
management systems and other applica- tions to create an automatic fl ow of guest information throughout the business. Springer Miller, the company behind
SpaSoſt , is a member of HTNG – Hotel Technology Next Generation – and pro- vides solutions to HTNG specifi cations,
SpaSoft USA
tomer service by setting activity prices and capacity according to forecasted demand. Revenue can be boosted with wait-list management and turnaway tracking. With automatic email confi rmations
including the back offi ce interface, single guest itinerary and guest self-service. When it comes to retailing, SpaSoſt
off ers an inventory and point of sale (POS) system to help spas manage their merchan- dise, while the soſt ware is set up to help spas establish, defi ne and manage a wide range of membership programmes, includ- ing multiple membership types, locker management, member check-in, POS inte- gration and member-profi ling reports. SpaSoſt ’s yield management module helps spas maximise revenue and cus-
68 Read Spa Business online
spabusiness.com / digital
and an appointment reminder feature, SpaSoſt can enhance communication and reduce cancellations and no-shows. T e email content is customisable, supporting a spa’s branding and enabling staff to con- trol when confi rmations go out. With customers in over 50 countries,
invoices and itineraries can be printed in dual language, English or any other lan- guage, including double-byte characters. T e company off ers application and
technical support and hardware/network consulting as part of an annual contract. Global technical support is provided by offi ces in the UK, Canada and Malaysia.
www.spasoſt .com Tel: +1 905 752 1800
SPA BUSINESS 4 2011 ©Cybertrek 2011
PHOTO:
SHUTTERSTOCK.COM/ANDRESR
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