The whole spa has a white colour scheme and still looks pristine despite being two years old Packages are available and an interesting
option includes ‘the SPArtie’ for groups of four to six which allows the creation of a cus- tomised package and use of the hammam.
Booking:
My email spa booking was managed very well and confirmation included recommen- dations on when to arrive at the spa, what to expect, how to make best use of it, as well as a healthy spa lunch menu.
Location and access:
Te spa and fitness building is located near the front of the hotel and convenient access for day spa guests is via an external entrance from the car park. Overnight guests can get to it from within the hotel, although you need to be good at following signage through the circuitous hallways – it took me a couple of attempts to find. Disabled people can use an elevator
to reach each floor of the spa and one of the treatment rooms is designed with full wheelchair access and features an adjustable treatment bed for the elderly or infirm.
SPA BUSINESS 4 2011 ©Cybertrek 2011 Design:
Te entire facility is white, with marble and pearly finishes in keeping with the ‘oyster’ theme. Tese finishes, which can make a spa look hard-edged, were somewhat soſtened by the use of upholstered wicker, chocolate accents and mosaic designs of swirling plant- like shapes in gold, silver and chocolate. Te main attraction is the enormous hammam
– the largest I’ve seen in a resort spa – featur- ing an outer room with two heated slabs and the hammam itself with a large central stone and a shower and seating niches. A three-story building is never ideal
from a spa design standpoint as the guest is required to transit two to three floors from check-in to lounge and treatments. How- ever, the building was well-marked and a centrally located stairway makes navigation fairly easy, and once you are on the desired floor, you never have far to go.
Cleanliness:
Te entire building is very clean and the locker rooms, lounges and refreshment areas
were pristine. It is also very well-maintained
– it looks brand new despite being two years old, which can’t be an easy task given the white colour scheme.
The staff:
Staff were well-presented, spoke excellent English and were all dressed in identical grey and white uniforms, from support staff to therapists and manager, which made an excellent first impression.
The experience:
Aſter finding the spa, I was greeted by two smiley customer service staff, who quickly showed me to a well-sized locker with two types of slippers and robes; a really nice touch to ensure maximum comfort. In the pre-treatment area, I filled out
my personal consultation form and met my therapist, Charlene, who was beau- tifully turned-out in the uniform and a string of pearls. She proceeded to bathe my feet in a lovely copper bowl while dis- cussing the particulars of my service. I was presented with a selection of stones,
Read Spa Business online
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