This page contains a Flash digital edition of a book.
The quality of health and fi tness facilities has improved hugely across both the public and private sectors


fragmentation of the market should have been expected, not many were ready. This nascent sector of the market is expected to reach eight per cent of the total number of clubs within the next fi ve years. Some leisure trusts have already entered this market with price points comparable to their private sector counterparts. There is also increasing interest in smaller format clubs like Anytime Fitness. Despite competition and the effects of the recession, the health and fi tness market has proved remarkably resilient. Although at best operators will be produc- ing fl at like for like performance, this is far better than many other sectors. While other operators may be able to sit tight, for private equity owners this is a prob- lem. Consolidation is clearly on the cards.


ABOUT ROB GREGORY:


Rob Gregory started working in the health and fi tness industry in the early 1980s as a gym instructor. He moved onto club management, before launching corporate fi tness management company The Fitness Company in 1986. After selling the company in 1990, he completed an MBA and then ran Forza Fitness Equipment’s UK commercial busi- ness for six years before helping to


launch European health and fi tness operator Elixia in 2000. In 2004 Gregory started work- ing as a consultant. He then joined Fitness First in 2007 as global member experience director and a member of the executive board. In 2009, he relaunched his own busi- ness, Lifetime Health, with a focus on developing digital strategies for the health and fi tness sector.


EVERYTHING IS ABOUT TO CHANGE As an industry we need to acknowledge and recognise how far we’ve come. But we have no time to be complacent. Old models die hard and we have to change to survive. At a fundamental level we all have to be clear what our value proposition is, and we must ensure that we deliver. The industry has approached social media with trepida- tion but we can’t sit on the fence any longer. We have to listen and engage with our customers in order to develop. Much of the change we are experiencing is driven by tech- nology and we are now competing against an array of digital


ISSUE 1 2011 © cybertrek 2011


products. I now engage with ‘dailymile’ and track my fi tness progress through my Suunto watch; it also tells me if I’m over-training or not doing enough. And at last count there were over 7,000 mobile health applications of which over half were health and fi tness related. In short we have to get better at helping people stick with the habit of exercise and keeping them active, wherever and in whatever way makes sense to them. One thing is also abundantly clear. The health problem in this country and elsewhere requires government intervention and our indus- try needs to be at the table for this debate. The need for the services we offer has never been greater as the health of the nation continues to deteriorate. But we are perfectly poised to take advantage of this opportunity if we are willing to learn and adapt. ●


Read Leisure Management online leisuremanagement.co.uk/digital 55


PHOTO: DAVID LLOYD LEISURE


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