Travel Trade Gazette09.02.2012
TTGDIGITAL.COM
Lucy Siebert Managing editor (news)
ascended the throne. The reign of this most British of symbols will be celebrated in a long weekend of pageantry and special events in June, marking the start of a summer-long celebration of Britishness. It will certainly be a landmark year and many will argue there is no better time to holiday at home. And they would be right – except, of course, that thousands of people will choose to holiday abroad this year, whether it is to get away from Olympic madness, to fulfil a long-held ambition of visiting a far-flung land, or simply to get some guaranteed sunshine. Of course there are many outstanding domestic travel and hospitality brands, which support the trade
M
“The domestic tourism TV campaign has certainly got industry tongues wagging”
in every way possible, and provide consumers with unforgettable holiday experiences. But that does not mean that a break in the UK
is for everyone, which is why VisitEngland’s new £5 million domestic tourism TV campaign, that sets out to discourage people from travelling abroad, certainly got industry tongues wagging this week. And Jeremy Hunt’s comments to TTGthat agents should get behind promoting domestic breaks also raised the wrath of our readers online. Read what Kuoni’s managing director Derek Jones had to say on page 23.
Tour de force Here at TTG, however, we are certainly enjoying getting out and about in the UK to meet hundreds of readers as part of TTG on Tour, in partnership with Guoman and Thistle Hotels. Judging by the feedback from our first event in London on Monday, our training evenings are better than ever this year – and with 31 other locations to come, we hope to see you at an event soon.
It’s easy to get in touch – you can email me on
lsiebert@ttgdigital.com – or tweet me at
twitter.com/LucySiebert
onday marked 60 years since the Queen
CONTENTS
Scan the code with your phone and go
straight to
ttgdigital.com Download a free Reader at
www.getscanlife.com
35 04 NEWS.
10 The TTG Interview: Mike Greenacre on the future of the Cook and Co-op joint venture 12 City: Royal Caribbean bookings dropped 20% after the Costa tragedy 14 Cruise: Ace is planning two new expos this year, focusing on the luxury and expedition sectors 16 The week in travel: Travel 2 has an incentive for adventure bookings, and SAS serves up discounts on its new Shanghai route 18 Business Travel: The “cost factor” is strangling the sector, warn Business Travel Show delegates 19 Luxury Travel: An office relocation saw sales slip for Expressions Holidays since moving – now it’s fighting back
20 INTELLIGENCE.
Souk Response data: With the mature gap year market booming, now is the time to tap into it
22TALK.
23 Derek Jones on why the government’s domestic tourism push is wrong: “Hundreds of thousands of UK jobs depend on the outbound tourism sector and to attack us so blatantly is outrageous”
24TOOLKIT.
24 Technology: Daniel Pearce reports from Travelport’s HQ in Atlanta 27 Marketing: Industry leaders talk crisis marketing 28 Get Ahead: With National Apprenticeship Week here– find out how to bring in young blood 30 Training: Win a family getaway with Haven Holidays 32 Mystery Shopper: Agents in Belfast face a Florida challenge
35 FEATURES.
35 On our radar: Philippa Jacks switches on to Jamaica’s first-ever major TV campaign, and Katherine Lawrey learns the art of Greek cooking 37 Florida: Villas for every client type, 60 Seconds with Funway Holidays, get the inside track on Universal Orlando Resort’s Mardi Gras parade, plus Florida events and theme park news
54GETAWAY. 5
TTGina looks forward to Valentine’s Day, and you too can have a night of romance by winning a romantic hamper courtesy of St Lucia in this week’s competition
09.02.2012 03
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56