p34 Jenny june 19 16/6/09 17:17 Page 34
knowledge
ttglive.com
Jenny Ley-Meek “Costly training is
a thing of the past – just like that
feeling when you’re asked about a
place you’ve never even heard of”
H
ave you ever been asked about website, relaunched just last month. TTG
somewhere you know absolutely Knowledge College now features more
nothing about? Somewhere suppliers than any other travel training
you’ve never been to, or so out of website and it has a new technological
your selling comfort zone you can’t even partner, Online Travel Training.
manage to blag a comment or two?
When a good client of mine asked Modules made easy
me about a UK trip to Hayling Island Courses are broken down
last week, I was speechless. into modules that can be
“You know where I mean, completed at your
don’t you?” he asked. leisure and can even
The best I could do was be re-visited to refresh
suggest I looked into it and get your memory as often
back to him – which I did. as you like. And best of
I discovered that Hayling Island all, it’s absolutely free!
is in Hampshire, and that one of its Training has long been
main tourist properties is Warner an issue in many businesses;
Leisure Hotels’ Lakeside Resort. debate continues about whether
I learned more about Warner too. I the time and expense outweighs
found out that it has 13 properties across the gain and the result. For many busi-
the UK, including grade-listed historical nesses it is often deemed as a luxury, and
retreats, countryside hotels and coastal when corners have to be cut it is invariably
resorts, and all exclusively for adults. one of the first things to be axed.
Guests are treated to everything from full- However, with TTG Knowledge College,
cooked breakfasts to three-course evening expensive, out-of-the-office training is a
meals, and they are offered a wide range thing of the past – just like the feeling of
of activities, ranging from pools, spas and not knowing what to say when asked about
saunas to archery and air-rifle shooting. somewhere you’ve never even heard of!
Knowledge champion
So how did I become an expert on
Warner Leisure Hotels all of a sudden?
No, I didn’t spend hours trawling
through websites. Nor did I swallow the
Warner brochure for breakfast.
What I did was easy peasy: I completed
the Warner Leisure Hotels’ training Jenny Ley-Meek works for homeworking
course on the TTG Knowledge College company Superior Travel
34 19.06.2009
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