p26-27 letters june19 16/6/09 16:51 Page 27
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Costa has got it wrong – The Bad Boy of Cruise is right Beachcomber Academy
Brilliance isn’t a Dubai rival about cut-throat discounts was informative and fun
The view Costa Cruises UK managing director In response to The Bad Boy of Cruise (ttglive.com) Thank you to Beachcomber and Air Mauritius
Marco Rosa has about the Dubai cruise market – cut-throat is exactly right. Drop your price to for the fabulous Beachcomber Academy in
(TTG June 12) certainly raised a few smiles here that of your bigger competitor, or watch your beautiful Mauritius last week. I cannot even
at Royal Caribbean Cruise Line. business bleed out! imagine how much meticulous planning and
While I applaud his Italian bravado in Why can’t the cruise companies (and others, attention to detail went into organising this trip.
defending his “turf”, Rosa’s point about the while I’m at it) cap the amount of discount I learned so much yet had so much fun.
difference between his ships and Brilliance of the allowed? At least this would give the little guys
Seas only reinforces the logic behind our plan. a fighting chance. Melinda da Cunha
The industry is succeeding in driving the How on earth can any business survive travel executive, Capricorn Travel, Chiswick
take-up of cruising among UK consumers. This making £20-30 per booking instead of £200 to
collective success is down to the great range of £500? Where exactly is the profit after phone Israel fam gave us a taste
choice available. Product differentiation is good calls, stationery, overheads and wages? of a captivating country
for the market as a whole, attracts those new Something is going to burn out somewhere, A huge thank you to the Israel Ministry of
to cruise and keeps loyal cruisers cruising. and it’ll be left up to those “holier-than-thou” Tourism & El Al Airlines for the Israel fam trip
We appreciate the importance of Costa’s cruise companies to pick up the pieces when earlier this month. It was an opportunity to
move to operate two ships out of Dubai but do an agency goes under. experience a taste of this diverse and
not see this as a head-on competition between captivating country – an alternative destination
us and them; it is interesting Rosa does. Emma Williams that offers culture, city, beaches and
Brilliance of the Seas has a loyal following former branch manager, atmospheric history all in one holiday!
and feedback is that these customers are excited Harvey World Travel
about the move to Dubai. Royal Caribbean prides Donna Puffett
itself on our family-friendly vessels, and the Jet Airways and TAT fam personal travel counsellor, Travel Counsellors
ship fits perfectly with the families that Dubai has helped me to sell
is seeking to attract as a destination. Thank you Jet Airways and TAT for a fantastic
For the record, our target is to achieve 35% mega-fam trip to Thailand. As a reservations What do you think?
UK passengers for Brilliance of the Seas and we consultant at JTA Travel, I have sold many
are currently on course to beat that target. seats to Thailand with Jet Airways, so jumped Letter of the week wins a
at the chance to experience the airline’s £20 iTunes voucher
Robin Shaw service and, of course, all of the beauties of
£20
courtesy of the German
vice-president and managing director, Thailand. National Tourist Office.
UK and Ireland, Royal Caribbean Cruise Line I was treated to a premier-class upgrade The deadline for letters is 10am on Tuesday.
and on the outward flight boarded 15 minutes We need your name, job title and company
Come on Facebookers, show before all of the other passengers, to be address. These will be withheld on request.
your support for Corfu reps greeted in my cabin by complimentary Dom Priority is given to letters sent exclusively to
I have just had a notification from a Facebook Perignon champagne. TTG. We reserve the right to edit letters.
site that the trial date for Thomas Cook reps Fam trips are a great selling tool and make Email: ttgletters@ttglive.com
Richard Carson and Nicola Gibson is imminent. the whole process easier. I have been privileged Fax: 020 7921 8033
I visited the site and was dumbfounded to see enough to experience many and hope myself Blog: Or why not have your say online?
it had only 1,665 supporters backing these poor and my colleagues at JTA Travel and in the Write a blog at yourspace-ttglive.com
reps. Come on Facebookers – show your support travel industry as a whole will continue to do
to these reps who did nothing wrong. so, even through the recession.
It is time the industry put on a united front!
Adam Maltby
Lucy Hawke reservations consultant,
travel consultant, Wickers World Travel JTA Travel
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