p34-35 frontline 19/5/09 10:11 Page 35
ttglive.com
e-learning knowledge
Student reports
“The TTG Knowledge Cruise course is fantastic.
It wasn’t too long or too in-depth so it was easy
to log on for 10 minutes between customers to
tick off another module.”
Lynette Wilson,
sales consultant, Beaver Travel
“I’m always on the look-out for new TTG
Knowledge College courses. I signed up to the
email alerts to make sure I don’t miss out. In my
agency we discuss training and share course tips.”
Karen Heath,
senior travel consultant, Beacon Travel
“TTG Knowledge College is really handy for my
general travel knowledge. When you’ve not been
to a place, it can be hard to know what to say to
a client, but once I’ve done a course, I can share
what I’ve learnt with our customers.”
Zoe Ashford,
travel adviser, Macraes Travel
Jo Wild (left), Online Travel Training sales manager, with Katherine Lawrey, TTG supplements and training reporter
In a recent ttglive.com survey, agents revealed they wanted a comprehensive
requested more training in lucrative niche portfolio of training courses that could
areas that can often be a hard sell. each be completed within an hour.
Car hire is one such niche area where “This is the beginning of a new dawn for
taking an online training course can really TTG Knowledge College and it brings agents
pay off. Bligh said: “We find agents don’t easy access to a vast range of courses that
Win a Freshers’
seem to push car hire but we hope our will help them sell travel to the best of
Week Party!
course will help agents to sell it with their ability,” said Martin.
confidence.” “Look out for many more new and It’s a new start for TTG Knowledge College
exciting courses coming online in the so we’re calling this week Freshers’
VIRGIN ATLANTIC. coming months and years.” Week. But no Freshers’ Week would be
One course that will be completely new to Simon Beeching, chairman of Online complete without fun and games so
both TTG Knowledge College and Online Travel Training, predicted the new TTG we’re going to bring the party to one
Travel Training comes from Virgin Atlantic. Knowledge College will become the one-stop lucky agent and their colleagues. All you
Sales director Paul Wait said: “Ensuring shop for e-learning in the travel industry in have to do is sign up for TTG Knowledge
that agents are fully aware of our product the UK. College, powered by Online Travel
and service differentiation in a competitive “We are delighted to have been chosen by Training, by the end of Friday, May 29,
marketplace is essential and using an online TTG as the platform to host the training and we’ll enter your name into the draw.
solution is a popular and effective way to content of TTG Knowledge College,” he said. The prize will be brought to
get our message across. “We offer a fantastic way for travel your office by Sugar
“Linking with TTG for training ensures we agents to train and for suppliers to pass their Beach, Mauritius, and
reach a large number of agents.” product information on to agents.”
WIN
will include an iPod for
TTG publisher Paula Martin said: “The new Over the next few weeks we will keep you the winning agent and a
tie-up with Online Travel Training has informed about the entire range of new party for the entire agency
forged an ideal partnership to bring agents courses. including wine and beer, party
the best of both worlds.” But for now, why not log on today and food and games. Sugar Beach has
She said the deal was struck after TTG check the new site out for yourself at a module in the Sun Resorts
carried out research among agents that ttglive.com/ttgknowledge training course. Learn more at
ttglive.com/ttgknowledge
ttglive.com
Want to be the first to know every time we launch a new course?
Sign up for TTG Knowledge College email alerts at ttglive.com/subscribe
22.05.2009 35
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