p10 News May 22 20/5/09 17:34 Page 10
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ttglive.com
Ace convention 2009
June 17-19
Trade Media Partner
■ Dover
Harmer will leave Ace
on a ‘far better footing’
Lee Hayhurst.
long-term career and I have missed the sales-
THE CREATION of the UK Cruise Convention was focused area,” he said.
among the achievements outgoing Ace business “I still have a 12-month plan in my head and
development manager Andy Harmer (pictured) there is still an awful lot to do, but these John Heald at last year’s Carnival Splendor launch in Dover
said he was most proud of. opportunities do not come around that often. with Myleene Klass, the ship’s godmother
Harmer will join Mundy Cruising’s Cruise Port- “I do not think my work here is done but Ace
folio in July, as revealed by
ttglive.com last week. is on a far better footing now than it was.”
BUSINESS SESSION.
And he hopes next month’s UK Cruise Bill Gibbons, PSA director, said: “Andy has
John Heald to speak at Ace
Convention will see him go out on a high. worked tirelessly to bring the organisation to its
In his new role Harmer will be sales and now much admired position within the industry. CARNIVAL Cruise Lines chief cruise director John
marketing director for Windstar Cruises and “His professionalism and dedication has led to Heald has been lined up to moderate the first day
Crystal Cruises, replacing Sophie Higgins who a trebling in membership.” of business sessions at the UK Cruise Convention.
left last week. Mundy Cruising managing director Edwina Heald is arguably the highest-profile cruise
Harmer has been credited with revitalising the Lonsdale said: “Andy has transformed Ace and director in the industry thanks to his position at
trade training arm of the Passenger Shipping the way it goes to market and he has created a the world’s biggest cruise operator and his blog.
Association he has run for four years. fantastic foundation for it to continue to flourish. He was this week named as the most prolific
He said highlights included the cruise conven- “He has really raised the bar in terms of what user of social media among directors working for
tion, now in its third year, the dramatic it’s all about. It is a wonderful opportunity for Ftse 100 firms by research firm Bigmouthmedia.
increase in both agent someone to take the Heald said: “Customers have become
and cruise line mem- work of Ace on in the accustomed to a certain level of transparency
bership and winning a near future.” and informality in their dealings with business
TTG Travel Award last After news of his and even large-scale enterprises need to adjust
year. departure was broken their marketing strategies accordingly.”
“We have had great on
ttglive.com, readers As well as Ace’s first cruise industry awards,
success at Ace but for left words of thanks sponsored by Qantas Holidays, the night will see
me personally I also and best wishes for the winner of the TTG/Princess Cruises’ UK cruise
have to think about my Harmer. Dance Stars final crowned.
Get interactive with the UK Cruise Convention
If you’re going to the convention, or even if you’re not, there are plenty of ways you can become part of the event
Facebook: Become Twitter: Follow Delegate survey: Roving Readers:
a fan on the the Twitter Accountant Become one of
dedicated page for it on the popular feeds from Ace’s very own bunny Andrew Burnham from MacIntyre TTG’s team of agent reporters. Free
social networking site. Meet fellow (http://twitter.com/bunnyisace), as Hudson, who will be presenting a places are available for our team,
delegates, hear from speakers, and well as TTG news from editor Lucy session on “Surviving the Economic who will report on sessions, ship
watch videos. You can also join Huxley (@Lucy_Huxley) and news Storm”, would like to hear your visits, the trade show and social
discussions and upload your own editor/cruise reporter Lee Hayhurst views to make sure he addresses events. Our Ace Roving Readers are
pics and videos from the event. (@leehayhurst). Include the hashtag your concerns. sponsored by convention host the
http://tinyurl.com/ozuxrl #ukcc in all posts about the event.
http://tinyurl.com/qv79gv Port of Dover.
ttglive.com/ukcc
10 22.05.2009
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