p3 contents jan23 21/1/09 21:06 Page 3
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Key account manager
Kingfisher Airlines, London
“Responsible for all sales promotion
Call in the experts
activities including client
p44
acquisition, expanding distribution
networks, enforcing systems, people
Coffee morning? Sherry day? development, building relationships
Asking suppliers to visit your shop with government/external agencies
and meet your customers is a and hitting business targets...” p78
guaranteed way to generate sales
Travel Counsellors
travel counsellors, home-based
Chase the sun p46 “Tune in to Travel Counsellors TV
See what 10 lucky from the comfort of your own
agents got up to home and find out more about life
when they visited as a travel counsellor: Thursday,
the Caribbean Jan 29, 8pm. To register, contact
courtesy of the our recruitment team...” p72
Trinidad
and NVQ assessors
Tobago Training for Travel
tourist “Applicants must have a good
board working knowledge of the travel
industry and hold either the A1 or
D32/D33 assessor award. It is also
a requirement to already have
c
om
experience in assessing any of the
Mystery Shopper
change. following programmes: travel and
in Leeds p48
stockX tourism, customer service, contact
The mystery shopper wanted a
Short-haul summer sun p51
centre, business administration,
team leading, management...” p71
holiday in the Med, so weighed Your essential guide to summer product, including:
up the best offers from two
high street shops, ■ Client-matching tips for when long-haul customers
one website and ask for a credit crunch-busting short-haul option,
Quick flick
one call centre including the Canaries, Spain, Greece and Turkey
Ace 26 Kiss Flights 1
Aito 4, 12, 20 Kuoni 4
■ A report on package holiday hotspots such as
Arnold Fisher 4 Octopus Travel 30
Benidorm, Torremolinos and Magaluf which are
BA 20, 21, 32 On Holiday Gr’p 16
upping their games to shake off downmarket
BAA 17 Premier Inns 30
Careers p79
reputations
BMI 32 Reader Offers 22
■ All the latest product news
Broads Travel 44 Rex Resorts 30
See who’s on the move, and check from operators, plus agent Carnival 16, 22 Rock Insurance 14
out recruitment firms’ tips for photos, training news and
Co-op Travel 9, 44 Royal Caribbean 22
what’s up and what’s down at competitions on our
Crystal Cruises 26 Sabre 37
the start of 2009 Noticeboard page
Cunard 22 Sandals 21
Destinology 28 Shearings Hols 44
■ A round-up of
Emirates 44 Sierra Sharm 52
COMPETITIONS
accommodation suppliers’
FlyLAL 17 Somak Holidays 28
new additions, plus a review
Future Travel 9 SuperClubs 6
Win a Wii Fit, trips of a Greek villa on the Gold Medal 28 Thomas Cook 16
and a place on an
Mamma Mia island Hays Travel 9, 18 Travel 2 , 28
of Skopelos
Inghams 28 Tui Travel 16
Egypt fam p52
son Ionian Island H’s 66 Travel Foundation 7
Thom
ITM 36 Tribes 7
23.01.2009 03
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