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ECMOD DIRECT COMMERCE AWARDS


categories Choose the category(ies) that best fit your business and your niche


Best Multi-Channel Business or Brand by Turnover Band*


1. Annual sales of up to £5M a) B2B b) B2C


2. Annual sales of £5 million - £15 M a) B2B b) B2C


3. Annual sales of £15M - £30M a) B2B b) B2C


4. Annual sales of £30M - £50M a) B2B b) B2C


5. Annual sales over £50M a) B2B b) B2C


Open to any business or brand utilising 2 or more channels to sell products direct to businesses or consumers. Channels may include: print catalogue, transactional website, off the page advertising, reader offers, in-home agent based sales, email/ digital communications, mobile, online shopping malls, TV, affiliate programmes, wholesale distribution, retail and/or trade counter sales.


Judging Criteria An evaluation of entrants’ overall performance taking in the following key areas: Positioning and proposition; brand ethos; range; targeting; offers; creative execution; campaigns by channel; customer retention and CRM; recruitment, execution and results; new developments and launches during 2015* and how specific 2015* challenges were met.


*All information submitted and turnover should relate to calendar year 2015.


Best Brand or Business by Merchandise Speciality


Consumer 6. Children’s sector 7. Womenswear & Accessories 8. Menswear & Accessories 9. Home including Food & Wine 10. Gardening & Outdoors


11. Gifts, Gadgets, Hobbies, Home Entertainment


12. Luxury Brands 13. Charity Trading


Business 14. Office & Business Supplies 15. Industrial & Warehouse Supplies


16. Hotel, Catering, Facilities Management Equipment & Supplies


17. Education, Teaching & Training Products


18. Health, Medical, Scientific Supplies & Equipment


19. Electronic & Technology Products


20. Best Catalogue Creative & Production ** Our Judges are looking for a single catalogue which combines excellent photography, design, layout, paper quality, stand-out & presentation in the mail, to achieve perfect brand communication. Financial results are not required for this category.


21. Best Overall Website ** Our Judges are looking for the very best website from a user experience perspective – ease of search & navigation, clarity, quality product information, ease of ordering. Financial results are not required for this category.


22. Best Mobile Commerce Execution ** Our judges are looking for the perfect mobile shopping experience. Financial results are not required for this category.


23. Best International Performance


24. Best Exploitation of Technology a) sales up to £25 million** b) sales over £25 million ** Was 2015 the year that saw your business transform its performance via adoption of new technology? Examples could be: The re-platforming of your website. Implementation of a new multi-channel or e-procurement solution. Adoption of new web tools – searchandising, virtual changing room, room set design etc.. Our Judges want the objectives and the business case, along with the results being achieved.


25. Outstanding Customer Service Our Judges are looking for excellence in customer service – from policies and service standards to customer promise charter to CSR empowerment, backed up by customer feedback (whether from a recognised 3rd party solution or written correspondence/emails from customers themselves).


Categories marked ** are ideal for client/supplier entry collaboration – find out more about how supplier organisations can support their clients. It is a win-win opportunity!


B2B & B2C online – mobile – catalogue – retail Littlewoods


Naked Wines Gift Company


Components Direct


Direct London Liz Earle Loake Shoemakers


Marshalls Garden Catalogues Misco Mister Spex Mobile Fun Morleys Early Years New Pig Oxfam


RUCraft Seasalt This Works Russ Andrews Seton Wealth of Nations


Next Directory Nicola Jane Nisbets Personalised Presents Direct SafetyShop


Shop Direct Thompson & Morgan


SightSavers TM Lewin


White Company WigWam Kids


Peter Christian Sarah Raven


TTS Group Simon Jersey Urchin


Lyco Direct Macmillan Cancer Support Madeleine MandM Direct Mankind Muddy Puddles Mummy Can I Have Oliver Sweeney


notonthehighstreet.com OKA Direct Railbookers


Rapid Racking


Scent from the Islands Slingsby


SpaceKraft Vernon Geranium Nursery Rowlands


Science Museum StockSigns


Williams Medical Supplies Worldstores WWF RNLI Sales


Scotts & Co Sportpursuit


Victoria Plumb Wyko Direct


Original RS


Screwfix Tesco


Viva Wall YPO


Direct Commerce | www.directcommercemagazine.com


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