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Oil training uptake rockets in West Africa


The growth in oil and gas activity in Côte D’Ivoire has seen investment in standardised safety training in the region far outstrip that of other hydrocarbon-rich West African countries, according to international learning technologies company Atlas Knowledge. Uptake of International Minimum Industry Safety


Training (IMIST), the global standard for health and safety training, has rocketed in the country in the last two years and now accounts for almost 15% of the worldwide total. On a country-by-country basis, this represents the largest uptake of IMIST across Atlas’ network of international training partners. A standard from OPITO – the oil and gas skills organisation – IMIST was launched in 2011 to provide a comprehensive and consistent level of health and safety training for the 1.5 million people engaged in oil and gas exploration and production activities across the globe and enhance workforce verification, safety and compliance. Delivered by Atlas and its partners in 12 languages


across 48 countries, the standard ensures that workers have the necessary safety awareness and training to reduce risk and ultimately reduce the number of incidents.


PROMETRIC Engineering and Inspection Services


has been Atlas’ IMIST affiliate partner in Côte D’Ivoire since 2013. The centre in Abidjan has seen more than 1,500 workers complete their training as the country continues to invest in its workforce as part of the drive towards its goal of producing 200,000 (barrels of oil equivalent per day) boe/d by 2020, more than three times the current 60,000 boe/d. Robert Morgan, chairman of Atlas Knowledge, said: “The tremendous uptake we have seen in IMIST since it was introduced in the country demonstrates a real desire by the Ivorian industry to train its people and operate to world-class safety training standards. The level of people going through the programme in Cote d’Ivoire, delivered by PROMETRIC, is unsurpassed by any of the other Atlas training centres delivering IMIST worldwide.”


Morgan: Tremendous uptake


NHS Trust aims to free up more time for


patient care One of the largest NHS Trusts providing community, mental health, learning disability and social care services in England is aiming to transform its workplace training with 13 e-learning modules aimed at helping to improve safety and free up more time for staff to spend with patients.


Southern Health NHS Foundation Trust, which covers much of Hampshire and beyond, is working with Sponge UK to develop the modules covering a range of topics including health and safety, infection prevention control, safeguarding and the Mental Health Act.


Southern Health is believed to be one of the


first NHS Trusts of its kind to provide e-learning relating to the receipt and scrutiny of statutory forms under the Mental Health Act. The e-learning modules will incorporate


games, video and workplace scenarios to make them as engaging and effective as possible. Moving aspects of essential training online will


help cut down on the amount of time Trust staff spend travelling to face-to-face training sessions and free up more time for patient care. Bobby Moth, associate director for Education at Southern Health, said: “Our aim is to provide a high quality, engaging and flexible training experience where staff want to learn, which also allows us to give back more time to frontline clinical care. “We’re hoping that something in the region


Customer service series launched


Video Arts has published a series of ten e-learning courses on customer service. The aim is to highlight how to better understand customers, meet their needs – whether in person, online or over the telephone – resolve problems and provide after sales care.


Each of the interactive online courses lasts around 30 minutes and features three or four short videos that demonstrate the learning points using the humorous Video Arts ‘wrong way, right way’ approach. The courses also include the theory behind the learning; activities to help learners reflect on their own experience; practise questions to check their


e.learning age september 2015


understanding; summaries of the key learning points and comprehensive support materials to help L&D teams and line managers integrate the courses with face-to-face training. Martin Addison, CEO of Video Arts said: “Customer


service training needs to be quick, engaging and effective, so that people can learn the necessary skills without being off-the-job for too long.” Free infographics covering the key learning points from each course – and an overall summary infographic – can be downloaded at http://www. videoarts.com/campaigns/customer-service- essentials-infographics/


of 3,500 classroom attendances plus associated travel time will be freed up as a result of these new e-learning modules, so you can see the impact this could have, in terms of giving back more time for staff to spend with patients.” The e-learning is aimed at around 7,500 staff


including doctors, nurses, physiotherapists, health visitors and support workers who deliver services from over 200 sites. n Course delivery Education for Health has selected Kallidus LMS to support the delivery of the courses and workshops it provides to healthcare professionals. The Software as a Service (SaaS) solution is designed to enable the charity to extend its provision of flexible bite-sized blended learning programmes and should enhance the user experience. In addition, students and course commissioners will be able to purchase training directly via the e-commerce enabled platform.


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