the plane on time, avoiding a sarcastic ovation as they board” GARY NOAKES ON AVIATION TECHNOLOGY, P44


RANTS & RAVES


IT SEEMS rather strange that well established names like Thomson and First Choice could be replaced as Tui Holidays (“Future of


First Choice brand still up in the air”, ttgdigital.com). In South


Wales, the Thomson brand is well respected especially by the older generation who still book package holidays. We all remember how long the Thomas Cook rebrand to JMC lasted. David Powell


It’s a good decision for British operators specialising in India (“UK to join India e-visa scheme on Saturday”, ttgdigital.com). I wish it could reciprocated so Indian tour operators can boost the number of tourists they send to Great Britain, as we face biometrics and delays in the visa process. Sunil Bijlani


TTG POLL


THIS WEEK, WE WANT TO KNOW IF YOU THINK THE DEADLY BANGKOK BLASTS WILL DETER TOURISTS FROM TRAVELLING TO THAILAND? VOTE NOW AT TTGDIGITAL.COM/POLL


GETAWAY PUZZLE ANSWERS FROM PAGE 66 Plane spotting: A) Korean Air; B) China Airlines; C) Aerolineas Argentinas; D) Dragonair Flag it up: A) Poland; B) Portugal; C) Slovenia; D) Cuba Smarter than a 12-year-old: 1) A; 2) C; 3) B; 4) C Scrambled: Runway


MANAGEMENT Daniel Pearce managing director 020 3714 4101


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Relationships without loyalty go nowhere


OPINION


FLICK OPEN the dictionary, and the description of the word “partnership” reads: “An association of persons joined in business.” It’s not the most inspiring phrase, and our travel partnerships are so much more than this. The ones we value most, without


doubt, are those built on mutual trust. Both sides need to be confident that they’re working to achieve similar goals. The initial steps in any relationship can give a good guide as to how the future might look – almost like first dates, they’re about getting to know each other, finding out if you want the same things, and seeing if you can build that all-important trust. Unfortunately, there’s no


Match.com around for travel companies, and, just like personal relationships, business partnerships can flounder. Nothing destroys our trust more than starting a new relationship with a company which does all the taking… only to head off into the sunset to work with other companies when success strikes. It’s a short-term outlook, and one that’s seldom sustainable. If that success starts to wane, it’s a sure bet that they’ll pop up again – but by that time, we’ve moved on ourselves. The old saying about being kind to


HOW TO CONTACT US Address TTG Media Limited, 2-6 Boundary Row, 3rd Floor, London, SE1 8HP Email Initial followed by surname@ttgdigital.com eg dpearce@ttgdigital.com (except for those listed) Fax 020 3322 7729 Talk ttgeditors@ttgdigital.com Website www.ttgdigital.com Printed by Polestar Bicester Ltd. ISSN 0262-4397 © TTG Media 2015


slow burn, yet mutual respect, two-way honest exchanges of views, common values and good old-fashioned hard work tend to lead to long-term partnerships. We’ve forged fantastic tie-ups with so many organisations, from major companies to charities, and we value each and every partner we have. The pros of being in a real


Sharon Munro, chief executive, Barrhead Travel


everyone on the way up, as you might need them on the way down, holds true – a relationship without mutual loyalty is going nowhere. I’m pleased to say that Barrhead


Travel has, over the years, forged many very valued relationships with a hugely diverse range of organisations. We’re in it for the long term, and put flexible strategies in place which allow for growth. We learn so much from our partners, and we also teach them, so it’s a two-way street. Much like any romantic


relationship, there has to be some sort of chemistry there to make it work. Some partnerships can be a


partnership are many and varied, and the cons are few. The one thing all of our partner companies have in common, though, is that we trust each of them to echo Barrhead’s own brand values. You’re known by the company you


keep, they say, and we are very proud to be associated with so many quality organisations. We know that we gain strength as a result of working together as a team to attain the same goals. We’d never succeed without their support, and we make sure that having Barrhead as their partner brings unique benefits to their organisations too. We count ourselves lucky to


have so many perfect business partnership matches at Barrhead. And we can confirm that Barrhead prides itself on building long-term, meaningful relationships – anyone looking for a one-night stand need not apply.


TTG UK & Ireland is part of a global network of travel trade media which includes TTG Asia, TTG Czech Republic, TTG Hungary, TTG Italia, TTG Mena, TTG Nordic, TTG Poland and TTG Russia


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20.08.2015 29


“EasyJet is working on technology that directs passengers to

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