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a blended programme


The power of touch


This case study shows how a richly blended solution, expertly implemented, can contribute to a major business turn-around, in this case within the care sector. HC-One, working with partners Acteon, achieved all this within a year of go-ahead. Here’s how.


collection of case studies is HC-One. E 16


n Alison Innes-Farquhar, Head of People and Organisational Development, HC-One HC-One is a new company formed out of the rescue of a care home group called Southern Cross, back in November, 2011. HC-One is a group of 220 care homes, from the Isle of Skye to Belfast, Southampton to Swansea – so right across four different principalities, involving four


different regulators. We care for 10,500 residents, many of whom are living with dementia. We have, currently, 14,500 colleagues, delivering or supporting the care


.learning age is running a series of articles based on the More than Blended Learning initiative, led by Clive Shepherd. The initiative is a portfolio of resources aimed at learning professionals looking to design world-class learning interventions. The second in the


We inherited a disillusioned and disengaged workforce. We had somehow to reach them, to be able to transform the way that they worked.


of residents within the care homes. This was a fascinating project. We inherited a disillusioned and disengaged


workforce. We had somehow to reach them, to be able to transform the way that they worked. Our principal concern was, and remains, the care of residents. They had to be safe and happy, and we knew we could only do this by delivering the


e.learning age april 2015


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