www.supplychainstandard.com RETAIL & E-TAIL sponsored byYearsley Logistics


John Lewis plcwith KNAPPAG S


winner


John Lewis plc with KNAPP AG


shortlisted


House of Fraser with Norbert Dentressangle


John Lewis plc with KNAPP AG


Morrisons with Bibby Distribution


Morrisons with Cinram Tesco with Damco


upply chainis absolutely critical to the commercial success of a retail organisation and for that reason, every year this is one of the


most hotly contested categories. The scope of the entry fromTescowithDamco


was the implementation of a global supply chain for the launch of theTescoHudl.Damcomanaged the international airmovement of the tablet, collaborating closelywith all parties to ensure availabilitywhen itwas needed.The device sold more in two days than any other brand of tablet over the busiestweek of Christmas 2013. Achieving successmeant dynamic route


management throughmultiple transit gateways across Europe, all set against an air freightmarket that had othermajor hi-tech launches underway, such as the PS4 and XboxOne, iPhone, iPadMini, alongwith others.The judges liked the tight control of the logistics operation and the close collaboration required to achieve the objective.However, there was one clearwinner in this category and thatwas John Lewis plcwith Knapp AG. Sustained growth in traditional department stores,


Picture: Fromleft: FromLeft: HarryYearsley of Yearsley Logistics;head of operations atMagna ParkCampus of John Lewis, JohnMunnelly; operations director at John Lewis, Dino Rocos;executive vice president ofKnapp,Heimo Robosch;and hostMartin Bayfield.


coupledwith direct to customer sales and the successful launch of the smaller footprint ‘AtHome’ stores has led John Lewis plc to think very differently about howthey operate as an omni- channel business.Over the last three years the company has invested heavily in automation at the company’s two sites atMagna Park,working closely with Knapp AGto achieve a customer focussed


CONSUMER PRODUCTS sponsored by DACHSER


Kimberly-Clarkwith UTL T


winner


Kimberly-Clark with UTL


shortlisted


Canon Europe with E2open


Henkel AG & Co.KGaA Kellogg's withVoiteq Tangle Teezer


Whitbread with Kuehne + Nagel


Kimberley Clark with Unipart Logistics


strategy for fulfilment to stores and directly to customers across a range of 120,000 skus.The judgeswere impressed by the service levels focused onminutes not days – and the agility achievedwith the automation. The benefits to the businesswere clearly evident,


with year-on-year reductions in inventory, tighter control of stock and a subsequent increase in shop floor selling space.They liked the end-to-end internal collaboration and theway the retailer and automation supplierworked in unison to create a distribution operation thatwas geared to delivering results.Thiswas an entry thatwas highly applauded by the judges and consequently the decisionwas taken to award the trophy for Retail&e-Tail to John Lewis plcwith Knapp AG.


Awards 19


wo years ago thewinner of this category, DanoneBabyNutrition, also took theOverall Award; so standards are high intheConsumer


Products sector.This year the competitionwas certainly strong againwith plenty of high scores.But the two top runnerswereWhitbreadwithKuehne + Nagel andKimberleyClarkwithUnipart Logistics. ForWhitbread, Kuehne +Nagel delivers 44million


cases, 364½days a year to 2,879 delivery locations – with 44 per cent of the volume arriving ‘just-in- time’.The partnership has tackled the full integration of Costa International,while delivering year-on-year SLA improvements, a continued positive reduction in stock loss, alongside double digit percentage growth for both Premier Inn and Costa. In particular, two key initiatives impressed the judges, the efficient bringing online of a second DC in theUK and the running of 1200 Costa outlets in 35 countries fromWellingborough.The entry fromWhitbread demonstrated strong collaboration, clear processes and sound backing fromthe top. But, one other entry that just had the edge. The entry fromKimberly ClarkwithUnipart


Picture: Fromleft: Nick Lowe of Dachser;MarkWells, European supply chain director atKimberly Clark (holding the trophy); Stuart Thomas, account director at UTL; and hostMartin Bayfield.


Supply Chain Standard December 2014


Logistics centred on a very specific challenge the consumer products companywas facing in its Italian network.Due to a strategic decision to exit a number of European productmarkets, some manufacturing siteswere to close, putting pressure on others to deliver increased capacity. In Italy the restructuring of the network required themerging of twowarehouses. Kimberly Clark tapped into


Unipart Logistics’ expertise in‘lean’ transformation to deliver significant results.The judges thought highly of themethodical andwell planned approach to taking costs out of the operation, trimming significant amounts through examining site processes and improving productivity, embedding a continuous improvement culture, increasing adherence to booking slots by 51 per cent, devising away of creating 4,000 newpallet locations, and using collaborative problemsolving to synchronise thewarehousewithmanufacturing. The judges felt that the transformationwas clearly


exemplary and deserved the category trophy –“this was a compelling story,with full engagement from theworkforce.” So the prizewent to Kimberly Clark withUnipart Logistics.


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