DESTINATIONS — ADD-ONS
One size doesn’t fit all when it comes to
add-ons. Joanna Booth takes a look at the specialist product on the market
SPECIAL CASES Y
ou probably tell all your clients that they’re special, you flatterer. However, some bookings really are less
straightforward than others, and even in the world of add- ons some customers require something out of the ordinary. Some clients have requirements beyond the average –
wanting to hire a Ferrari rather than a Ford Focus – and some holiday types dictate choosing a more niche product, such as dedicated cruise or ski cover. Disabled clients in particular are likely to benefit from options tailor-made to their needs. Make sure you’re clued up on
these specialist products so you can guide your clients in the right direction, and make some extra commission too.
l INSURANCE Single trip policies may be fine for fly-and-flop beach breaks, but there are plenty of holiday that require more specialist insurance. Cruise insurance typically covers elements that wouldn’t be included in an
1 May 2014 —
travelweekly.co.uk • 59
ADD-ONS
travelweekly.co.uk/destinations
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