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FROM THE EDITOR Welcome


really move forward with new ideas, solutions and more consumer- friendly processes and procedures and improve compliance to their managed travel programme. With a predicted 2.8 per cent


W


growth in the UK economy, cost- saving will still reign supreme but the more positive outlook should give buyers the confi dence to dabble in new-fangled concepts, and this issue is full of them. Fire your imagination with ways


to hoodwink your travellers in our feature on behaviour economics on page 6 – the new way to infl uence travel behaviour; discover how best to handle a younger, more demanding and mobile workforce on page 62; debate whether a regional or global travel programme is the best way forward, on page 24; ensure you’ve got duty of care sewn up from our guide on page 11; and decide whether the latest expense management launch will integrate travel with expenses, at long last, on page 26.


CONTRIBUTORS


hat a year 2014 promises to be! Buyers are in pole position to


The continued


evolution of TMCs is highlighted in our annual guide on page 33, together with a listing of who does what; the


challenging issue of data is tackled on page 70 and a round-up of the big themes resonating through our industry this year and beyond are drawn together in our forecast feature on page 14. These will be drilled down into during our two-days of workshops which make up our annual conference this year (June 17-18), more details of which you’ll fi nd on page 22. Parlous airline economics


continue to characterise the world of aviation and we take a critical look at what airline alliances are doing for buyers on page 72, while applauding the premium economy cabin on page 64. With order books rustling in anticipation of cracking business with China, our four-page feature


January/February 2014


starting on page 81 is essential reading, detailing how to get there, where to stay, which restaurants to patronise and the fi ne print on getting a visa, among other things, across fi ve of the most important business destinations in the country. That just leaves me to wish you all a productive and prosperous 2014 from all the team here at The Business Travel Magazine.


Gillian Upton Editor


PUBLISHER: David Clare david.clare@thebusinesstravelmag.com EDITOR: Gillian Upton gillian.upton@thebusinesstravelmag.com DEPUTY EDITOR: Andy Hoskins andy.hoskins@thebusinesstravelmag.com JOURNALISTS: Steve Hartridge, Julie Baxter, Laura Gelder • CREATIVE DIRECTOR: Matt Bonner • ART DIRECTOR: Dan Franklin • DESIGNER: Tina-Lee McDougall • JUNIOR DESIGNER: Louisa Horton PRODUCTION MANAGER: Clare Hunter • PRODUCTION CONTROLLER: Steve Hunter SUBSCRIPTIONS MANAGER: Cheryl Staniforth • PUBLISHING DIRECTOR & MANAGING EDITOR: Alan Orbell • MANAGING DIRECTOR Martin Steady


LINDA FOX Linda has worked as a freelance travel writer and journalist for over five years. Prior to that she spent seven years covering the hotels and technology sectors on Travel Trade Gazette.


COLIN ELLSON Colin is a highly experienced travel journalist, specialising in the aviation sector and the Middle East. Before venturing into the travel sector, Colin was an award-winning journalist on the TV Times.


DINAH HATCH Dinah began specialising in travel writing some ten years ago. Today she contributes to a variety of publications including The Observer, The Times and Travel Weekly.


MARTIN FERGUSON Martin is a journalist specialising in all aspects of corporate travel and aviation. He was previously editor of BBT and Air and Business Travel News and has also worked in communications.


CATHERINE CHETWYND Catherine is a freelance journalist specialising in B2B subjects ranging from business travel to HR subjects, including work/ life balance – something she practices in abundance.


DAVE RICHARDSON Dave has more than 30 years' experience as a travel industry writer. He is a previous winner in Carlson Wagonlit's Business Travel Journalism Awards and has visited over 70 countries.


Subscribe for free at www.thebusinesstravelmag.com 4 THE BUSINESS TRAVEL MAGAZINE


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