Train Travellers In Cardiff Peeved By Pongy Passengers
Tolerance levels are also tested when it comes to amorous behaviour – 37% of people in Cardiff would move seats if the couple sitting next to them were getting frisky, making them more prudent than other parts of the UK (32%).
New research from a leading train company has found that mobile phones are the number one source of rail-rage for people in Cardiff, but passengers would need to be overwhelmed by passengers’ smelly odours before acting on their annoyance.
The survey, conducted by train company CrossCountry, found that more than half of people in Cardiff (54%) are most aggravated by passengers talking loudly on their mobile phones, yet just a third (36%) would pluck up the courage to move away from noisy carriage-mates.
But poor hygiene is enough to tip the balance, with over two thirds (66%) of people from Cardiff opting to move seats if the person sitting next to them smelt of cigarettes or strong body odour. Passengers leaving their rubbish behind also rated highly on the bad habits barometer, with 41% of travellers listing litter bugs as their top gripe. The results also showed that more than two thirds (62%) would be forced out of their seat if someone was kicking the back of their chair.
Bucking a national trend, just a third (33%) were frustrated when able to hear the music of another passenger’s headphones. In this regard, those from Cardiff were the most tolerant.
The most positive outcomes of the survey were the compassionate nature of passengers. People from Cardiff ranked above the UK average in almost every category of compassion – with the majority willing to give up their seats for a disabled person (73%), an elderly person (71%), a pregnant lady (68%) or a passenger who has fallen ill (61%). Two thirds (64%) are also kind enough to offer cash to a fellow passenger who was short of a few pence to buy a drink or snack on board.
With an estimated 1.5 billion journeys made by rail every year it’s not surprising that people will encounter another passengers annoying habits, however the survey found that passenger behaviour varies around the county.
Commenting on the findings, David Burton, Senior Conductor from CrossCountry who has been working on the railway for seven years said “It’s not surprising to see that the most common gripes amongst passengers are music blaring through head- phones and people talking loudly on their mobiles; quite often passengers miss the announcements as they board the train because they are chatting away on the phone. Although I very rarely have a passenger complain to me about other people on board, I did once have to ask an older gentleman to tone down his singing on the train – the other passengers were giggling instead of getting grouchy though, and he was very polite when he realised how loud he was.”
CrossCountry run to 121 stations – covering more of Britain than any other train operator – and have a quiet coach for those that wish for that extra peace and quiet!
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