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Back offi ce streamlining: front end effi ciency


lice service for the past nine years. Our tech- nologies have been specifi cally designed to overcome the complexities of viewing and capturing information in a mobile environ- ment and of entering information into a number of disparate IT systems by replacing paper-based information processes to de- liver paperless policing. Through our long-standing relationships


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with the emergency services, we under- stand the need for police forces to manage access, input and retrieve sensitive informa- tion securely – as well as their desire to do this on the front line in real time.


“30% less demand for the Crime Recording Contact Centre”


At Kelvin Connect, we have used this


knowledge and our expertise to deliver a software solution that responds to this need. This solution is Kelvin Connect Pronto. Pronto simplifi es and streamlines dispa-


rate business processes from time consum- ing, paper-based and resource intensive systems into an effi cient, eff ective, mobile and interconnected solution – removing the burden of managing essential informa- tion and putting the power back into the hands of offi cers. Importantly, Pronto deliv- ers more than a transformed business sys- tem. It provides a dramatic reduction in the cost of managing information that becomes apparent within just 12 months. This delivers demonstrable cashable savings quickly and


Special features


elvin Connect has been develop- ing mobile information capture and management solutions with the po-


sustainably by continuing to remove ineffi - ciencies in the back offi ce. For example, information retrieved elec-


tronically from a vehicle check via PNC can be reused in Vehicle Accident/Road Colli- sion recording process. If appropriate, that same information can then be reused in an Electronic Witness Statement. Similarly, that same information can be reused in many of the existing suite of Pronto Roads Polic- ing processes. Enhanced, accurate and vali- dated information supports informed and timely decision making by those required to make or prove decisions. Pronto Roads Policing module signifi cant-


ly enhances the response to multi-offi cer events. Digital information captured sepa- rately by individual offi cers is synchronised automatically and collated at the point of capture in a single incident folder. Informa- tion from all offi cers is immediately visible to relevant individuals for investigative or management purposes. Information, tickets or forms captured electronically are also syn- chronised with relevant back offi ce systems allowing others instant visibility of informa- tion across the force. This enhances response to events requiring multiple offi cers working together, such as a road traffi c collision. And the benefi ts are proven. Prior to ap-


plying the Pronto Roads Policing module to the RTC FPN process there was typically:


And the benefi ts are proven. Prior to ap-


plying the Pronto Roads Policing module to the RTC FPN process there was typically: • A three month backlog on RTC FPN processing


• Errors on the majority of RTC Injury Stats 19-20 Forms


• Multiple staff rekeying information in to various back offi ce databases


• Diffi culty in accessing, viewing and pro- ducing monthly statistics


• An average of 27 days from date of RTC for injury statistics to be available


• Diffi culty in sharing information with part- ner agencies


• With the application of Pronto Roads Po- licing module the RTC process:


• Is fully automated and updated on syn- chronisation


• Validates information at the front end - the system designs out predictable errors


• Automates reporting and sharing of infor- mation with local authorities, Department of Transport and other partner agencies requirements


• Provides a consistent and easy-to-use in- terface as a single point of entry into col- lision reporting, either via a mobile device or desktop


• Eliminates processing and backlog deliv- ering signifi cant cashable savings and ef- fi cient use of resources


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