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ICT


Network security in an ever-changing sector P


eter O'Rourke, Director of IT at University Campus Suffolk (UCS), speaks of his experiences embracing technological change and the difference it has made.


“The education sector has always been keen to embrace technological change. The recent influx in students and staff wanting to use their own devices – simply a result of consumer technology being easier and more enjoyable to use – has seen IT teams go from managing the core server and networking technology alongside managed desktop computers, to managing the user expectations that their own device is able to access an organisation’s data.


Long-lasting investment


Educational establishments need to ensure any investment in technology works long-term and can support, not inhibit, emerging academic service expectations. The key to this is to get the ‘back end’ right first time. By this, I mean everything students, academics and professional services colleagues don’t see – the servers,


storage systems, network devices and so on. People want to access their personal work data when away from campus, use their own devices on campus, create rich media content and store it – safe in the knowledge that it’s secure and accessible at any time. Fundamentally, the user community needs to rely on that ‘back end’ not to let them down.


A big problem


At UCS, we learned this the hard way. The storage area network (SAN) we used to store student, academic and business data, implemented a number of years earlier, had become unreliable and difficult to manage. As a new institution we had grown rapidly and it had reached the point that no one trusted the system to support continued growth. The situation created a lot of frustration and seriously impacted service levels, damaging our image as an innovative institution.


A bigger solution


After considering our options, John Herd, our network manager, recommended what felt like a bold decision: to scrap the ‘back end’ entirely and partner with IT company, Fujitsu, to migrate all data onto an entirely new Fujitsu SAN, designed to be reliable, robust and future-proof. The physical transition was very swift, with the


Repetition, repetition, repetition…Flip!


T


his year at Bett Show the message was clear: teachers can and should flip the classroom to reclaim precious lesson time with students!


With the pressure on to get tiptop results, many plan their lessons around drumming in the ‘safe bet’ answers, leaving little time to digress.


The flipped classroom concept suggests students learn at home and apply their knowledge during class. Less teacher talk time means more time for discussion, interaction and practice with the teacher and their peers. But still many learn best by hearing their teacher repeat a point, time and again (not least if they were talking the first time!). Juno Lesson Capture is the new classroom tool that allows teachers to record and playback any lesson without cameras. Using one portable speaker and lightweight neck microphone, the teacher’s voice is amplified evenly throughout the classroom resulting in calmer learning environments and the reduced risk of vocal strain.


What’s more, the teacher can record this speech alongside whatever whiteboard visuals are in use at that time. When finished, the lesson is automatically saved in MP4 format allowing learners to watch videos online, from any device. Lesson play back is particularly usefully for exam revision, absentee catch up and reviewing more challenging topics. It is also an ideal way to support slower learners and those with special education needs.


uTo learn more visit www.soundforschools.co.uk or contact juno@soundforschools.co.uk to arrange a trial.


Evolution


Since then, we have been able to evolve far more rapidly and support enhanced service aspirations from all sections of the institution. Most importantly, our new system is designed to be upgradeable and expandable – so we wont be in a situation where we have to ‘rip and replace’ everything again for a number of years.


The decision didn’t come easily; for organisations on limited budgets, attempting to fix an ailing system may remain an appealing option. But for those institutions still squeezing every last drop of capability out of a legacy infrastructure at the risk of impacting educational wellbeing, the initial expenditure will always be worth it in the long run. If you truly want to encourage innovation in education and the active embracing of technology, you do sometimes need to consider a blank canvas.”


bulk of the activity taking place over a weekend. The speed of transformation was greatly assisted by undertaking a long planning phase, which John used to simplify the ‘back end’, neatly condensing older technologies and services into manageable units. By letting go of the old, we created something fast and stable that restored confidence and improved productivity.


10 www.education-today.co.uk


February 2013


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