Coming Up: New Distribution Channels for Booking Hotels

› With Google Hotel Finder, Google is entering the distribution landscape. › Apple has a patent for its yet-to- be-launched iHotel app. › YouTube is considering adding travel to its “Merch” site. › Facebook is still trying to enter the hotel distribution marketplace, despite early negative returns on its booking widget.

SOURCE: HotelNewsNow.com, convn.org/booking-online

2011 Total Revenues

› Eighty-one percent of hotels experienced an increase in total revenue. › Nearly 13 percent experi- enced an increase in net operat- ing income. › The cost to operate a hotel rose 4.3 percent — slightly above the 3.2 percent rate of inflation. › A strong growth in profit is projected for 2013.

SOURCE: PKF Hospitality Research, pkfc.com

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ON THE WEB For the 2012 STR Global Chain Scales list (classifications from luxury to economy brands, based on previous year’s average daily rate), go to str. com/documents/STRGlobal_Chain_ Scales.pdf. › PKF Hospitality Research Director of Research Information Services Robert Mandelbaum offers highlights of the PFK Hospitality Research’s 2012 Trends in the Hotel Industry survey in this four-minute video: pkfc.com/en/videos/ trends/2012trends.aspx. › To obtain the 2013 per-diem rates (maximum allowances that federal employees are reimbursed for expenses incurred while on oficial travel) on a city-by-city basis, go to gsa.gov/portal/category/100120.

For GBTA’s list of travel taxes (hotel, car rental, and meal taxes) in the top 50 U.S. destinations, go to convn. org/GBTA-taxes.

PCMA.ORG

NOVEMBER 2012 PCMA CONVENE

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